A client says, "I'm so tired of dealing with this illness." Which response by the nurse uses reflection?
"Lots of patients feel that way."
"You sound frustrated and overwhelmed."
"Let me explain your treatment plan again."
"What do you mean by that?"
The Correct Answer is B
A. "Lots of patients feel that way.": This response is an example of generalizing, which can minimize the patient's unique experience and individual suffering. It shifts the focus from the patient's specific feelings to a broad population, making the patient feel like their struggle is trivial. Effective therapeutic communication should focus on the individual's specific emotional state at the moment.
B. "You sound frustrated and overwhelmed.": Reflection involves identifying and verbalizing the underlying emotions expressed by the patient's words. By naming the feelings of frustration and being overwhelmed, the nurse validates the patient's internal experience. this technique encourages the patient to elaborate further on their feelings and helps them gain insight into their own emotional state.
C. "Let me explain your treatment plan again.": This is a task-oriented response that ignores the patient's emotional plea in favor of technical information. While education is important, addressing the patient's psychological distress must occur before they can effectively process complex medical data. This response can make the patient feel unheard and further increase their sense of frustration.
D. "What do you mean by that?": This is a clarifying question that asks for more information but does not acknowledge the emotional weight of the patient's statement. While it can be useful, it is not a reflective technique because it does not mirror the patient's feelings back to them. Reflection is specifically aimed at the affective component of the patient's communication.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
A. Only relevant when someone is sick: This perspective aligns with the biomedical model which focuses exclusively on the presence or absence of pathology. The continuum model argues that health is a dynamic state applicable to every individual regardless of their current clinical diagnosis. It encourages health promotion even in the absence of acute symptoms to move the individual toward higher wellness.
B. A fixed point that never changes: Health is a fluid and transactional process influenced by internal and external environmental factors. A fixed-point view fails to account for the physiological and psychological adaptations humans make throughout the lifespan. The continuum illustrates that an individual's position is always in flux based on lifestyle, stressors, and medical interventions.
C. A constantly shifting state between illness and wellness: This model represents health as a dynamic process where individuals move along a scale throughout their lives. One end represents premature death or high-level illness, while the other represents optimal well-being and peak performance. It emphasizes that nursing care should aim to move patients toward the wellness end of the spectrum.
D. Determined only by medical conditions: This narrow view ignores the social, emotional, and spiritual dimensions that contribute to an individual's overall health status. A person may have a chronic medical condition but still occupy a high-wellness position on the continuum through effective coping and lifestyle management. Health is a holistic construct that transcends the mere presence of physical disease.
Correct Answer is C
Explanation
A. Expect the adolescent to fully understand and accept death immediately: Adolescents often struggle with the permanence of death and may oscillate between adult-like understanding and childlike regression. Expecting immediate acceptance ignores the complex developmental task of integrating loss into their emerging identity. Grief is a non-linear process that requires significant time and emotional support for healthy resolution.
B. Avoid discussing emotions to prevent overwhelming the teen: Withdrawing from emotional dialogue can lead to isolation and the suppression of feelings, which complicates the mourning process. Adolescents need a safe space to express their anger, sadness, and confusion without fear of judgment. Avoiding these conversations prevents the nurse from assessing the patient's coping mechanisms and mental health.
C. Validate feelings and maintain consistent limits: Validation acknowledges the adolescent’s unique experience of loss, while consistent limits provide a necessary sense of security during emotional upheaval. This balanced approach supports the teen's autonomy while ensuring they remain in a safe, structured environment. It promotes healthy emotional processing while preventing the adoption of maladaptive behavioral patterns.
D. Allow risk-taking behaviors as a normal grief response: While some acting out may occur, nurses must not condone behaviors that compromise the adolescent's safety or health. Permitting dangerous activities under the guise of grief can lead to permanent harm or the development of substance use disorders. The nurse must guide the patient toward constructive outlets for their intense emotions.
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