A nurse is phoning a client with the results of a pathology report following a thyroidectomy. Which of the following is a breach of client confidentiality?
Leaving a call-back number with the client's receptionist
Leaving a voicemail that includes the client's laboratory findings
Leaving a message with the client's partner to return the call
The Correct Answer is B
A. Leaving a callback number with the receptionist does not disclose confidential information.
B. Leaving a voicemail that includes the client's laboratory findings is a breach of confidentiality because sensitive information could be overheard by others.
C. Leaving a message with the client’s partner to return the call is acceptable if the client has consented to sharing information with that person.
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Related Questions
Correct Answer is B
Explanation
A. Breach of confidentiality involves sharing private client or organizational information, not personal criticisms.
B. Posting negative comments about a coworker’s skills on social media is an example of cyberbullying, which involves using electronic communication to harass or demean someone.
C. Implied violence refers to threats or actions suggesting harm, which is not the case here.
Correct Answer is C
Explanation
A. Health information refers to the comprehensive data about the client’s health status.
B. Patient support includes tools and resources that assist clients in managing their health.
C. Order entry is the component of the EHR where providers enter prescriptions and orders, which the nurse verifies for accuracy and appropriateness.
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