A nurse is reinforcing instructions with a client about the Press Ganey Survey. Which of the following statements by the client indicates an understanding?
"This survey will ask me about my satisfaction of services provided."
"I will receive a telephone call from someone regarding my visit."
"I will receive a printed survey in the mail to complete."
"This survey is provided to a sample group of people."
The Correct Answer is A
Choice A reason: The Press Ganey Survey is designed to measure patient satisfaction with healthcare services. It includes questions about the quality of care, communication with providers, responsiveness of staff, and overall experience. A client who understands that the survey assesses satisfaction demonstrates accurate comprehension of its purpose.
Choice B reason: While some healthcare organizations may follow up with patients via phone calls, the Press Ganey Survey itself is typically distributed electronically or by mail. This statement reflects a misunderstanding of the survey’s format and delivery method.
Choice C reason: Although some facilities may choose to mail printed surveys, this is not a universal feature of the Press Ganey Survey. The survey is often administered electronically, and the statement does not reflect a guaranteed or defining characteristic of the survey.
Choice D reason: The Press Ganey Survey is generally distributed to all patients who receive care, not just a sample group. While some institutions may use sampling methods, this is not a standard feature of the survey itself, making the statement inaccurate.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["B","C","E"]
Explanation
Choice A reason: Diagnostic services are part of primary or acute care and are not considered restorative. Restorative care focuses on helping individuals regain function and independence after illness or injury.
Choice B reason: Rehabilitation facilities are a key component of restorative care. They provide structured therapy and support to help patients recover physical and cognitive abilities following injury, surgery, or illness.
Choice C reason: Home health care is restorative when it includes skilled nursing, physical therapy, or occupational therapy aimed at improving function and promoting independence in the home setting.
Choice D reason: Oncology centers primarily provide specialized treatment for cancer and are categorized under tertiary care. They are not typically considered restorative unless they include rehabilitation services.
Choice E reason: Skilled nursing facilities offer restorative services such as physical therapy, wound care, and assistance with activities of daily living. They support recovery and help patients transition back to independent living or long-term care.
Correct Answer is D
Explanation
Choice A reason: Admission assessments require comprehensive evaluation and clinical judgment, which are within the RN’s scope of practice. LPNs do not perform initial assessments or admissions for complex conditions such as renal failure.
Choice B reason: Chest tube insertion is an invasive procedure requiring advanced clinical skills and sterile technique. Assisting with this procedure is typically reserved for RNs or specially trained personnel.
Choice C reason: Monitoring a client with chest pain and pending cardiac enzyme results involves critical thinking and interpretation of lab data, which is outside the LPN’s scope. This task should be handled by an RN.
Choice D reason: LPNs are trained to perform routine wound care and dressing changes for stable postoperative clients. A client who is 2 days post-op from a total hip arthroplasty is typically stable, making this task appropriate for an LPN.
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