A nurse tells a client, "You'll be just fine, don't worry.”. This is an example of (1) which can lead to (2). Select the correct terms to fill in the blanks.
(1) False reassurance; (2) blocked communication.
(1) Reflection; (2) increased client trust.
(1) Empathy; (2) shared decision making.
(1) Clarification; (2) improved clinical outcomes.
The Correct Answer is A
Choice A rationale
Making an unsubstantiated optimistic statement constitutes false reassurance, which is a major barrier to effective communication. This approach minimizes the client's legitimate fears and dismisses their individual experience by providing a generic and perhaps inaccurate sense of security. Consequently, this leads to blocked communication because the client may feel that their concerns are not being taken seriously, which discourages them from sharing further worries or asking important questions about their actual health status.
Choice B rationale
Reflection involves repeating or rephrasing the client's own words or feelings back to them to demonstrate understanding and encourage further elaboration. Telling a client they will be fine is not reflection; it is the imposition of the nurse's own dismissive viewpoint onto the client's situation. Since this statement ignores the client's underlying anxiety, it is highly unlikely to increase trust. True trust is built through active listening and the honest acknowledgment of the client's concerns.
Choice C rationale
Empathy requires the nurse to enter the client's internal frame of reference and understand their feelings without losing objectivity. Dismissing a client's worry with a cliché like you will be fine is the opposite of empathy, as it fails to acknowledge the client's actual emotional state. Such a statement shuts down the opportunity for shared decision-making because it bypasses the necessary discussion of the client's risks, fears, and goals, which are foundational to collaborative care.
Choice D rationale
Clarification is a technique used to ensure the nurse correctly understands what the client has said, often by asking the client to explain a point further. Providing false reassurance does not clarify anything; rather, it creates a fog of superficial positivity that obscures the client's real issues. This lack of clear communication and the resulting decrease in client engagement are associated with poorer clinical outcomes, as the client's true needs and symptoms may remain unaddressed.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
Choice A rationale
While promoting development through safe exploration is important for a 12 month old in the autonomy versus shame and doubt stage, it is not the highest priority compared to immediate physical safety. Exploratory behavior is a natural drive at this age as the child begins to walk. However, guidance regarding exploration is secondary to preventing high risk accidents like choking, which can be fatal within minutes and represents a significant cause of morbidity in this age group.
Choice B rationale
Toilet training is not a priority for a 12 month old as most children do not achieve the physiological or psychological readiness until 18 to 24 months or later. Discussing this now is premature. Readiness requires the ability to communicate needs and the neurological maturation of the anal and urethral sphincters. Prioritizing this information distracts from the more pressing safety and nutritional needs that are specific to the transition from infancy into the toddler years of life.
Choice C rationale
Choking is a leading cause of unintentional injury and death in toddlers, making the avoidance of small, round foods the highest priority for anticipatory guidance at the 12 month mark. At this age, children are transitioning to table foods but have small airways and immature chewing and swallowing coordination. Items like whole grapes and hot dog rounds are the perfect size to occlude the trachea completely, leading to rapid respiratory failure and cardiac arrest.
Choice D rationale
Sun protection is a relevant health promotion topic for all ages to prevent skin damage and future malignancy. However, in the context of a 12 month old checkup, the immediate risk of environmental skin exposure is lower in hierarchy than the risk of airway obstruction. While the nurse should eventually mention sun safety, it does not carry the same life saving weight as preventing aspiration of common household foods that the child is now regularly consuming.
Correct Answer is C
Explanation
Choice A rationale
This statement reflects magical thinking, which is common in the pre-school years. The child believes that their thoughts alone have the power to cause external events to happen. While magical thinking and animism are both features of the preoperational stage, they are distinct concepts. This specific belief about monsters focuses on the causal power of the mind rather than attributing life, feelings, or intentions to an inanimate object like a toy or doll.
Choice B rationale
This statement is an example of egocentrism, where the child assumes that others see, hear, and feel exactly the same way they do. The child is unable to take the perspective of another person, believing their own preferences are universal. While this is a core characteristic of Piaget's preoperational period, it does not involve the personification of objects. Egocentrism is about the lack of perspective-taking rather than the attribution of life to non-living things.
Choice C rationale
Animism is the belief that inanimate objects have lifelike qualities, such as feelings, thoughts, and intentions. By stating that the doll is "sad," the child is projecting human emotions onto a plastic or cloth object. This is a classic developmental milestone in the preoperational stage as the child tries to make sense of the world. It shows they are using their imagination to give personality to objects that do not possess biological life.
Choice D rationale
This statement illustrates symbolic play or pretend play. The child is using one object, a box, to represent something else, a car. This is a vital cognitive step where the child uses symbols to stand for real-world items. Although it is a hallmark of the preoperational stage, it is not animism because the child is not necessarily claiming the box is alive or has feelings; they are simply using it as a prop.
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