When interacting with a client in the day room, the nurse determines that a violent outburst is imminent. Which should the nurse do first?
Remove the other clients.
Call for assistance.
Give the client choices.
Talk to the client calmly.
The Correct Answer is B
In psychiatric nursing, the management of potential violence follows a strict safety protocol. When a violent outburst is imminent, the situation has moved beyond the point of simple de-escalation and has become a high-risk safety emergency. The absolute priority is to ensure that enough staff members are present to manage the situation safely for the client, other patients, and the nursing team.
Rationale:
A. Removing other clients is a vital secondary step to protect bystanders and prevent them from becoming targets or an audience for the violent behavior. However, the nurse should not attempt to manage the room or the agitated client alone. Assistance must be initiated first so that one group of staff can manage the agitated client while others safely evacuate the room.
B. Calling for assistance is the first action. The nurse must never attempt to handle an imminent violent situation alone. Having a show of force (sufficient staff presence) often serves as a non-verbal deterrent that can de-escalate a client by demonstrating that the environment is controlled and safe. It also ensures that if physical intervention or emergency medication is required, it can be administered safely according to protocol.
C. Giving the client choices (e.g., "Would you like to go to your room or sit in the quiet area?") is an effective strategy during the triggering or early escalation phases. However, when an outburst is imminent, the client’s ability to process complex information or make rational choices is severely compromised.
D. Talking calmly to the client is a continuous nursing intervention used throughout all phases of escalation. However, as a first action when violence is about to occur, it is insufficient. The nurse should continue to speak calmly while waiting for the arrived assistance, but calling for help is the procedural priority to ensure physical safety.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
Major Depressive Disorder is a mood disorder characterized by persistent feelings of sadness and a loss of interest, often linked to neurotransmitter imbalances involving serotonin, norepinephrine, and dopamine. Safety is the paramount concern in psychiatric nursing, as the risk of self-directed violence is significantly elevated during the acute phase of a depressive episode.
Rationale:
A. While providing a support system is a necessary part of the long-term treatment plan, it is not the immediate priority. The nurse must first determine the client's current safety status before coordinating external resources or secondary social interventions.
B. Determining who else knows about the diagnosis helps the nurse assess the client's support network. However, this is a psychosocial assessment piece that follows the critical screening for life-threatening behaviors and immediate risk to the client's physical well-being.
C. Encouraging a client to participate in milieu therapy is an important intervention for socialization. However, a newly diagnosed and potentially severely depressed client may not be ready for group interaction, and this question does not address the most urgent clinical risk: suicide.
D. Assessing for suicidal ideation is always the priority for a depressed client. The nurse must use direct, non-ambiguous language to determine if the client has a plan, the means to carry it out, and the immediate intent to self-harm. This assessment dictates the level of observation and precautions required for the client's safety.
Correct Answer is A
Explanation
Assertive communication is a critical competency in interprofessional collaboration, characterized by the ability to express one's needs, feelings, and boundaries directly and honestly while maintaining mutual respect. It utilizes "I" statements to own the speaker's perspective and describes specific behaviors and their impacts without resorting to passive-aggression, blame, or hostility. This approach fosters a professional environment that prioritizes patient safety and efficient care coordination.
Rationale:
A. This response is the best example of assertive communication. It identifies a specific situation (the delay), explains the objective consequence (the family getting upset), and expresses the nurse's feeling ("I don't like...") without attacking the laboratory staff's character. It focuses on the workflow impact and opens the door for a professional discussion about timing and expectations.
B. This statement is aggressive and condescending. By suggesting that the nurse might have to do the laboratory staff's job, it devalues their professional role and creates a hostile working relationship. Such comments typically trigger defensiveness rather than resolving the underlying issue of the delay.
C. Using the word never makes this an overgeneralization, which is a hallmark of aggressive or non-therapeutic communication. It attacks the laboratory staff's overall work ethic rather than addressing the specific instance at hand. Generalizations are rarely accurate and tend to shut down productive conflict resolution.
D. This response is passive-aggressive. Using sarcasm ("So nice of you to join us") masks the nurse's actual frustration behind a mock-polite exterior. Passive-aggression erodes team morale and fails to clearly communicate the actual problem, making it an ineffective strategy for improving future collaboration.
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