Communication and Advance Care Planning
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Communication is a key component of end-of-life care and palliative care, as it helps to establish trust, rapport, and understanding between the patient, the family, and the health care team.
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Communication skills that are essential for end-of-life care and palliative care include:
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Active listening
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Empathy
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Open-ended questions
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Reflection
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Clarification
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Summarization
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Validation
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Silence
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Language barriers
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Cultural differences
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Emotional distress
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Cognitive impairment
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Conflicting values or beliefs
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Family dynamics or conflicts
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Using interpreters or translators when needed
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Being respectful and sensitive to cultural diversity
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Providing emotional support and reassurance
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Assessing the patient's mental status and capacity to make decisions
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Exploring the patient's and the family's values, goals, and preferences
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Resolving or mediating conflicts in a respectful and collaborative manner
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Identifying a health care proxy or surrogate decision maker who can act on behalf of the patient if needed
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Completing an advance directive or living will that specifies the patient's preferences for life-sustaining treatments, such as cardiopulmonary resuscitation (CPR), mechanical ventilation, artificial nutrition and hydration, dialysis, etc.
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Completing a do-not-resuscitate (DNR) order or a do-not-intubate (DNI) order if the patient does not want CPR or mechanical ventilation in case of cardiac or respiratory arrest
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Completing a physician orders for life-sustaining treatment (POLST) form that summarizes the patient's wishes for medical interventions in various scenarios, such as comfort measures only, limited interventions, or full treatment
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- Communication challenges that may arise in end-of-life care and palliative care include:
- Strategies to overcome communication challenges include:
- Advance care planning is the process of discussing and documenting the patient's wishes and preferences for future medical care, especially in the event that the patient becomes unable to communicate or make decisions.
- Advance care planning involves:

Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Questions on Communication and Advance Care Planning
Correct Answer is D
Explanation
Correct Answer is B
Explanation
Correct Answer is B
Explanation
Correct Answer is B
Explanation
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