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Communication and Therapeutic Relationships in Chronic Illness Care
Communication and Therapeutic Relationships in Chronic Illness Care ( 4 Questions)
A nurse is caring for a client who has chronic obstructive pulmonary disease (COPD) and is experiencing dyspnea. Which of the following actions should the nurse take to facilitate effective communication with the client?
This is an incorrect action, as asking open-ended questions that require detailed responses can increase the client's dyspnea and anxiety, as well as decrease the client's oxygenation.
The nurse should use gestures and nonverbal cues, such as nodding, smiling, and eye contact, to supplement verbal communication with the client who has dyspnea. This helps to convey empathy, understanding, and interest, as well as reduce the need for the client to speak excessively.
This is an incorrect action, as speaking loudly and clearly can be perceived as shouting or aggressive by the client, which can impair the therapeutic relationship and increase the client's stress level.
This is an incorrect action, as interrupting the client frequently can be disrespectful and rude, which can damage the rapport and trust between the nurse and the client.
The nurse should use gestures and nonverbal cues, such as nodding, smiling, and eye contact, to supplement verbal communication with the client who has dyspnea. This helps to convey empathy, understanding, and interest, as well as reduce the need for the client to speak excessively.
Incorrect options:
A) Ask open-ended questions that require detailed responses. - This is an incorrect action, as asking open-ended questions that require detailed responses can increase the client's dyspnea and anxiety, as well as decrease the client's oxygenation.
C) Speak loudly and clearly to ensure the client can hear the nurse. - This is an incorrect action, as speaking loudly and clearly can be perceived as shouting or aggressive by the client, which can impair the therapeutic relationship and increase the client's stress level.
D) Interrupt the client frequently to save time and energy. - This is an incorrect action, as interrupting the client frequently can be disrespectful and rude, which can damage the rapport and trust between the nurse and the client.