Delivery Policy

Last updated: December 2, 2025

1. Service Delivery

Naxlex offers online educational services which include exam preparation materials, question banks, practice tests and digital learning resources. The Naxlex platform provides electronic delivery of all products and services.

2. Delivery Method

Customers receive immediate access to their purchased materials after they complete their payment process successfuly. Users will receive access through their registered Naxlex account. The system will send a confirmation email after the transaction process is complete.

3. Delivery Timeframe

Customers can access digital products immediately or within a 1-hour period after their payment has been confirmed. Users will receive email notifications during technical delays which happen on uncommon occasions.

4. No Physical Shipping

Naxlex does not ship physical goods. The company delivers all materials through digital means.

5. Access Issues

Customers who experience problems with accessing their purchased materials should contact: 

Email: [email protected]

The support team will respond to inquiries instantly or within 24 business hours.