A nurse is delegating an outpatient care procedure to unlicensed assistive personnel (UAP) working on the unit.
Which example of communication is the nurse employing?
Do not delegate.
Non-therapeutic communication.
Therapeutic communication.
Non-verbal communication.
The Correct Answer is C
Choice A rationale
While delegation requires clear communication, the statement "Do not delegate" is a procedural or ethical guideline, not an example of the specific type of communication occurring during the act of delegating an outpatient procedure, which fundamentally involves a structured exchange of information and expectations.
Choice B rationale
Non-therapeutic communication includes techniques like stereotyping, challenging, or giving false reassurance, which block or hinder the development of a trusting, constructive relationship. The structured exchange needed for safe delegation, however, must be goal-directed and professional, aiming for clarity and task completion.
Choice C rationale
Therapeutic communication is a goal-directed form of professional exchange used to build rapport, obtain information, and impart instructions. When delegating a task to UAP, the nurse employs clear, structured, and goal-oriented communication to ensure the task is understood and performed safely and correctly, fitting the definition of therapeutic communication in a professional context.
Choice D rationale
Non-verbal communication (e.g., body language, facial expressions) is always part of any interaction, but it is not the main example when delegating an outpatient procedure, which primarily relies on clear, specific verbal instructions to ensure task completion and patient safety.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
Choice A rationale
Asking "Where is the pain located?" addresses the Provocation/Palliative, Quality, Region/Radiation, Severity, Timing (PQRST) assessment framework. Determining the Region is a crucial, immediate next step, as localization of the nociceptive stimulus is essential to begin forming a differential diagnosis and developing a targeted care plan for pain management.
Choice B rationale
The patient has already explicitly stated, "they have pain as their primary problem," making the question "Are you in pain now?" redundant and failing to gather the specific, descriptive data necessary to thoroughly characterize the pain experience and guide appropriate interventions.
Choice C rationale
Asking "Is the pain sharp or dull?" addresses the Quality component of a comprehensive pain assessment. While essential, the location (Region) often takes precedence as it guides physical assessment and initial diagnostic focus before moving to descriptive qualifiers.
Choice D rationale
Asking "On a scale of 1 to 10, how would you rate your pain?" addresses the Severity component. While necessary for determining immediate analgesic needs and monitoring efficacy, gathering objective localization data (Region) first provides critical context for the subjective rating.
Correct Answer is C
Explanation
Choice A rationale
An incident report must be a factual, objective, and non-judgmental account of what the nurse directly observed. Stating that the "Patient accidentally fell out of bed" includes an assumption of the cause ("accidentally fell") which is a conclusion. The nurse did not witness the act of falling, so they must only report the facts of their discovery to ensure legal accuracy.
Choice B rationale
Reporting "Heard patient fall from the bed" includes an inference about the source of the sound ("fall from the bed") and is not strictly a documented fact. While the nurse may have heard a noise, the most objective reporting focuses on the verifiable observation upon entering the room, which is the patient's physical location and position at the time of discovery.
Choice C rationale
Stating, "Found patient lying face down on the floor beside the bed" is the most objective and factual description. This phrasing avoids making assumptions about the cause of the event (e.g., "fell") and clearly documents the precise observation made by the nurse upon entering the room, which is essential for an incident report and subsequent investigation.
Choice D rationale
Similar to Choice A, the statement "Patient fell out of bed onto the floor" is a conclusion or inference because the nurse did not witness the event. The fundamental principle of incident reporting is to document what was seen, heard, or done, without speculation, to ensure the report is a truthful and unbiased account of the facts.
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