A nurse is preparing a poster presentation for a group of staff nurses about factors influencing communication. Which of the following factors should the nurse include when discussing cognitive factors?

A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

The nurse cares for a patient who is admitted to the medical unit. The patient has type 2 diabetes mellitus, a blood glucose of 420 mg/dL, and a foot ulcer. Which statement, if made by the nurse, is appropriate when giving feedback to this patient?

Which of the following is a common American value that interferes with the nurse’s recognition and appreciation of healthcare beliefs and behaviors of diverse cultures?

The nurse supervises the care of residents in an assisted living center. The nurse should intervene if which is observed?

A nurse is admitting a client who speaks a different language than the nurse. Which of the following actions should the nurse take?

The nurse manager forms a committee to review and recommend patient care products. Which action, if taken by the nurse manager, is most appropriate?

The nurse manager is interviewing several nurses who have applied for a position as a hospice nurse. It is most important for the nurse manager to assess each applicant for which qualities below? (Select all that apply.)

Which of the following steps should the nurse take before breaking bad news to a patient and/or their family? Select all that apply.

A nurse is a member of a community health advisory board. The nurse fosters collaboration and cooperation among group members. What maintenance role has the nurse taken in this group?

Which of the following is NOT one of the steps in the "Centering Technique" discussed in Riley, Chapter 9?