A nurse notices that a patient is frowning and sighing after receiving difficult news. The nurse responds, "It seems like you're feeling overwhelmed." This is an example of which therapeutic communication technique?
Restating
Clarifying
Reflecting
Silence
The Correct Answer is C
Introduction:
Therapeutic communication utilizes specific interpersonal interaction techniques to foster patient-centered care and improve health outcomes. Nurses must facilitate empathetic exchanges to validate feelings and encourage deeper exploration of the patient's emotional experiences.
A. Restating involves the nurse repeating the patient's exact words to ensure accurate understanding of the message delivered. It does not focus on the underlying emotional state or feelings associated with the news, but rather ensures the nurse has accurately heard the literal content expressed by the patient during the interaction.
B. Clarifying is a technique used when the nurse needs to seek more information or make a vague message more concise and understandable. While useful for gathering data, it does not specifically aim to identify or validate the emotional tone or the feeling behind the nonverbal behavior shown here.
C. Reflecting is a communication technique that validates patient feelings by identifying and expressing the emotions perceived in the patient's nonverbal cues, such as frowning and sighing. By mirroring the feeling of being overwhelmed, the nurse acknowledges the patient's emotional state, encouraging further discussion and demonstrating deep empathy for the patient.
D. Silence is a useful therapeutic tool that allows the patient time to organize their thoughts and process difficult emotions. However, it is a passive technique and does not actively identify, name, or validate the specific emotional state that the nurse observed, unlike the active engagement provided through a reflective statement.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
Introduction:
Clinical prioritization demands systematic assessment triage to identify life-threatening physiological instability, ensuring that high-acuity patients receive immediate nursing interventions before addressing routine tasks, stable patients, or administrative documentation requirements.
A. This choice is incorrect because while medication administration is a fundamental nursing responsibility, it does not constitute an emergency intervention, and it should be performed only after the nurse has ensured that all patients with critical or life-threatening conditions have been assessed and stabilized.
B. Addressing acute instability is the highest priority action, as sudden chest pain and dyspnea are cardinal signs of potential cardiac or respiratory compromise, such as myocardial infarction or pulmonary embolism, requiring immediate nursing assessment, rapid intervention, and physician notification to prevent severe clinical deterioration.
C. This choice is incorrect because documentation, while legally required and professionally important, is an administrative task that should never take precedence over the immediate assessment or intervention of a patient demonstrating acute signs of physiological compromise or instability.
D. This choice is incorrect because reviewing care plans or coordinating physical therapy appointments are routine, scheduled tasks that do not address urgent physiological needs, and these activities must be deferred until the nurse has completed the initial assessment of all patients to ensure safety and stability.
Correct Answer is B
Explanation
Introduction:
Fall risk prevention requires prioritizing immediate environmental safety for patients with impaired balance stability. Nurses must implement rapid interventions to mitigate acute dangers while planning for comprehensive multidisciplinary care and functional assessments to decrease the overall risk of injury during the patient's hospital stay.
A. Arranging for physical therapy is a critical component of long-term mobility care and stabilization, but it is not the immediate priority for a patient currently identified at high risk. The nurse must first secure the patient's immediate safety environment before initiating a referral for a later assessment.
B. Immediate safety access is the priority nursing intervention. Ensuring the call light is within reach provides the patient with a method to request assistance immediately if they need to move, thereby preventing unassisted and potentially unsafe ambulation which could lead to a fall and significant physical injury.
C. Educating the patient is a vital long-term strategy for promoting safe habits and independence. However, in the presence of an identified mobility deficit, education alone is insufficient to prevent an acute accident. Securing the environment must always occur before, or concurrently with, the education process to be effective.
D. Removing floor rugs is a necessary environmental modification to eliminate trip hazards and increase safety. While this is an important part of a thorough safety assessment, ensuring the patient has a way to call for help takes precedence because it provides an immediate safeguard against unassisted movement.
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