A nurse tells the unit manager, "I am tired of all the changes on the unit. If things don't get better, I'm going to quit." Which of the following responses by the unit manager is appropriate?
"So you are upset about all the changes on the unit?"
"You should file a written complaint with hospital administration."
"Just stick with it a little longer. Things will get better soon."
"I think you have a right to be upset. I am tired of the changes, too."
The Correct Answer is A
It demonstrates active listening on the unit manager and willingness to understand the root cause of the dissatisfaction.
B. It shows unwillingness to understand and address issues at that level
C. It is inappropriate as it undermines the concerns of the nurse
D. It is not appropriate for a unit manager to say that as it shows the inability to offer solutions for the staff problems.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
In this scenario, the nurse has a role to respect the parents’ autonomy but also be an advocate for the health of the client who is a minor. The nurse needs the input of the ethics committee to assist in navigating the ethical dilemma.
The other clients’, A, B and D, do not pose any ethical dilemmas for the nurse as they are adult and can make legally binding decisions.
Correct Answer is B
Explanation
Using a sterile pair of forceps to pack a sterile gauze maintains sterility to reduce risk of wound contamination and infection.
A. The back of the sterile gown is considered unsterile and using sterile gloves to touch it breaches sterility.
C. Any part of the sterile field that is within 1 inch from the edge is considered contaminated D. Prolonged exposure of sterile tools to airborne microorganisms can lead to contamination.
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