A nurse tells the unit manager, "I am tired of all the changes on the unit. If things don't get better, I'm going to quit." Which of the following responses by the unit manager is appropriate?
"So you are upset about all the changes on the unit?"
"You should file a written complaint with hospital administration."
"Just stick with it a little longer. Things will get better soon."
"I think you have a right to be upset. I am tired of the changes, too."
The Correct Answer is A
It demonstrates active listening on the unit manager and willingness to understand the root cause of the dissatisfaction.
B. It shows unwillingness to understand and address issues at that level
C. It is inappropriate as it undermines the concerns of the nurse
D. It is not appropriate for a unit manager to say that as it shows the inability to offer solutions for the staff problems.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
Rationale
B. Active bleeding site is part of the ABCs of basic life support (Circulation and hemorrhage contro) and should be addressed first
A. Client maybe having an allergic reaction which is urgent but not priority
C. Client could be having a kidney stone which is not a priority
D. The client could be experiencing a heart attack which is important but not priority
Correct Answer is A
Explanation
the nurse plays a role of the client’s advocate to ensure that they understand fully the risks, benefits and steps of the procedure discussed. He or she should address any concerns raised by the client regarding the benefits and risks as explained by the healthcare provider.
B and C. It is the role of the provider to discuss in depth the risks, benefits and alternatives of the scheduled procedure
D. Handling the copy of the informed consent is the role of the record keeper at the facility
Whether you are a student looking to ace your exams or a practicing nurse seeking to enhance your expertise , our nursing education contents will empower you with the confidence and competence to make a difference in the lives of patients and become a respected leader in the healthcare field.
Visit Naxlex, invest in your future and unlock endless possibilities with our unparalleled nursing education contents today
Report Wrong Answer on the Current Question
Do you disagree with the answer? If yes, what is your expected answer? Explain.
Kindly be descriptive with the issue you are facing.