What is the most effective way for a nurse leader to resolve a conflict within the team?
Involve patients in the discussion
Address the issue directly and mediate a solution
Ignore the problem and hope it resolves
Choose a side and support one person
The Correct Answer is B
A. Involve patients in the discussion: Patients should never be involved in staff conflicts, as doing so breaches professionalism and may compromise patient trust and care quality. Conflict resolution should remain within the team.
B. Address the issue directly and mediate a solution: Effective nurse leaders confront conflict promptly, facilitating open communication and guiding the team toward a fair resolution. Mediation encourages understanding, restores teamwork, and maintains a positive work environment.
C. Ignore the problem and hope it resolves: Avoiding conflict allows tension to build, disrupts teamwork, and can negatively impact patient care. Proactive management helps prevent escalation and promotes a healthier workplace.
D. Choose a side and support one person: Taking sides increases division and resentment within the team. A leader must remain neutral, listen to all perspectives, and focus on resolving the issue fairly and collaboratively.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Position power:Position power relies on formal authority or hierarchical status within an organization. It allows a leader to influence through rules or directives, rather than through personal appeal or inspiration, which limits its emotional impact on followers.
B. Personal magnetism and charm:Charismatic leadership is defined by a leader’s ability to inspire, motivate, and influence others through their personality, confidence, and charm. Their appeal generates trust and enthusiasm, often encouraging exceptional performance from followers.
C. Years of experience:Experience can enhance credibility and knowledge but does not automatically make a leader charismatic. Leadership based solely on tenure lacks the personal emotional connection that drives followers’ loyalty and motivation.
D. Technical expertise:Technical skills contribute to a leader’s competence and problem-solving abilities, but charismatic leadership is primarily about emotional influence and inspiration. Expertise alone does not create the personal magnetism central to this style.
Correct Answer is D
Explanation
A. Tides and planets:Beliefs about tides and planets influencing health are associated with astrological or environmental theories of illness, not ritualistic practices involving fire and drums.
B. Plants and animals:Using plants and animals typically relates to herbal or traditional medicine for healing, rather than symbolic ritual practices intended to ward off evil.
C. Pathogens and genetics:This reflects a biomedical understanding of illness, focusing on bacteria, viruses, or hereditary factors, which is unrelated to ritualistic behaviors.
D. Evil spirits:The use of ritual fires, drums, and ceremonial practices suggests that the natives attribute illness to supernatural causes, such as evil spirits. These cultural rituals are performed to expel harmful spiritual forces and promote recovery.
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