A nurse is assisting in teaching a class about the transition from novice to expert nurse. The nurse should include that a nurse who needs support from a mentor is at which of the following stages?

A. The nurse should sign their own name and credentials when documenting a telephone prescription, not use the provider’s initials. The provider must later review and co-sign the order.
B. Writing in shorthand increases the risk of misinterpretation or medication errors and is not an accepted practice for medical documentation.
C. Repeating the prescription silently or only once without confirmation does not ensure accuracy or mutual understanding between the nurse and provider.
D. The nurse should read back the prescription to the provider to verify accuracy. This “read-back” process is a safety protocol that prevents errors related to miscommunication or misunderstanding of verbal and telephone orders.

A. Avoiding expression of personal opinions is characteristic of passive communicators, who tend to suppress their needs to avoid conflict.
B. Aggressive communicators often blame others for misunderstandings or mistakes, showing little regard for others’ perspectives or feelings.
C. Frequent interruption is a hallmark of aggressive communication, as it demonstrates dominance and disregard for others’ opportunity to speak.
D. Advocating for one’s own rights while respecting others’ rights is the behavior of an assertive communicator, not an aggressive one.
E. Feeling anxious about how their message will be received is typical of passive communicators, who fear disapproval or conflict.
F. Aggressive communicators are often controlling and attempt to dominate conversations, focusing on being “right” rather than promoting understanding or collaboration.