A staff nurse is challenging a shift assignment with the charge nurse. Which of the following statements made by the charge nurse is an example of smoothing as a strategy to resolve conflict?

"If you accept this assignment today, I will let you choose your assignment tomorrow."

"Let's just focus on giving out client medications on time."

"If you don't agree with the assignment, I will have to report your decision to the nursing supervisor."

"You have a lot of experience, so I'm sure you're capable of these tasks."

Answer and Explanation

The Correct Answer is A

A. "If you accept this assignment today, I will let you choose your assignment tomorrow.": This statement exemplifies smoothing as a conflict resolution strategy. By offering a compromise or incentive, the charge nurse is attempting to reduce tension and create a more favorable situation for the staff nurse, thereby smoothing over the disagreement about the assignment.

B. "Let's just focus on giving out client medications on time.": This statement diverts attention from the conflict but does not actively seek to resolve it. It may minimize the issue temporarily but does not address the underlying disagreement or concern regarding the assignment.

C. "If you don't agree with the assignment, I will have to report your decision to the nursing supervisor.": This statement is confrontational and may escalate the conflict rather than resolve it. It places pressure on the staff nurse and does not foster a collaborative atmosphere for finding a solution.

D. "You have a lot of experience, so I'm sure you're capable of these tasks.": While this statement acknowledges the staff nurse's experience, it may not effectively address the conflict regarding the assignment. It could come across as dismissive of the nurse's concerns rather than facilitating a resolution to the disagreement.

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Correct Answer is D

Explanation

A. Trimethoprim-sulfamethoxazole: This antibiotic is commonly prescribed for treating urinary tract infections. There is typically no need to verify this prescription with the provider, as it is appropriate for the condition.

B. Hyoscyamine: Hyoscyamine is an anticholinergic that can be used to relieve urinary symptoms associated with UTIs, but it is not a first-line treatment for the infection itself. Verification may not be necessary unless there are specific concerns about the client's medical history or contraindications.

C. Oxybutynin: Oxybutynin is an anticholinergic used to treat overactive bladder symptoms. It can be prescribed for clients with UTIs to help relieve bladder spasms, but verification may depend on the individual client’s medical history.

D. Phenazopyridine: Phenazopyridine is a urinary analgesic that helps relieve pain and discomfort associated with UTIs. However, it does not treat the infection itself and can mask symptoms. It is essential to verify this prescription with the provider to ensure it is appropriate for the client, especially if the provider has not specified it or if there are concerns about potential misuse.

A. "Rub your hands together for at least 10 seconds when washing them." B. "Keep your abdominal muscles tightened when lifting objects." C. "Ensure that 20% or less of calories are from saturated fats." D. "Engage in aerobic exercise 2 to 4 days per week for 20 minutes."

Correct Answer is C

Explanation

A. "Rub your hands together for at least 10 seconds when washing them.": While handwashing is important for preventing infections, the recommendation for effective handwashing is to rub hands together for at least 20 seconds, not 10. Emphasizing proper handwashing techniques is essential for promoting workplace health.

B. "Keep your abdominal muscles tightened when lifting objects.": While engaging the abdominal muscles can help provide stability during lifting, it is more important to emphasize proper lifting techniques, such as bending at the knees and keeping the load close to the body. This helps prevent injuries and promotes safe lifting practices in the workplace.

C. "Ensure that 20% or less of calories are from saturated fats.": This statement aligns with dietary guidelines aimed at reducing the risk of chronic diseases. Limiting saturated fat intake to 20% or less of total daily calories is important for maintaining heart health and overall well-being. This information is crucial for workers to understand healthy eating habits.

D. "Engage in aerobic exercise 2 to 4 days per week for 20 minutes.": While regular exercise is beneficial, the recommendation for aerobic exercise typically suggests at least 150 minutes of moderate-intensity exercise each week, which translates to about 30 minutes on most days. This statement underrepresents the amount of physical activity needed for optimal health.

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A staff nurse is challenging a shift assignment with the charge nurse. Which of the following statements made by the charge nurse is an example of smoothing as a strategy to resolve conflict?

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Naxlex Comprehensive Predictor Exams

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