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A student nurse is not able to start an IV after two attempts. Two staff nurses laugh and call the student nurse "stupid." The student nurse reports the staff nurses' behavior to the charge nurse. Which response by the charge nurse is best?

"This is an example of verbal abuse and is inappropriate."

"You just need more practice starting IVs."

"The staff nurses did not mean to hurt your feelings."

"I think the nurses were just joking to relieve stress."

Answer and Explanation

The Correct Answer is A

A. Verbal abuse is unacceptable and should be addressed to ensure a respectful and supportive work environment.

B. This response does not acknowledge the inappropriateness of the staff nurses’ behavior.

C. Minimizing the behavior as unintentional does not address the issue of verbal abuse.

D. Jokes at the expense of others are not acceptable, and attributing the behavior to stress dismisses the impact of verbal abuse.

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Correct Answer is D

Explanation

A. This statement is manipulative and does not show respect for the client's autonomy.

B. This statement is indirect and does not show genuine respect or concern for the client.

C. This statement is indifferent and dismissive, showing a lack of care and respect.

D. This statement expresses care and respect for the client regardless of their compliance with dietary recommendations.

A. Tell the client that offensive language is a problem. B. Ask the client to avoid using offensive language. C. Describe how the offensive language is disrespectful of others. D. Explain positive consequences of using appropriate language.

Correct Answer is C

Explanation

A. Telling the client that offensive language is a problem does not involve a respectful, caring approach or explain the issue.

B. Asking the client to avoid offensive language is a step that can come after explaining the issue.

C. Describing how the offensive language is disrespectful of others is the first step in the CARE method, which involves Confronting the behavior with a clear explanation.

D. Explaining positive consequences is a later step, after addressing the current behavior.

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A student nurse is not able to start an IV after two attempts. Two staff nurses laugh and call the student nurse "stupid." The student nurse reports the staff nurses' behavior to the charge nurse. Which response by the charge nurse is best?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

The nurse cares for a client who does not follow dietary recommendations for treatment of heart failure. Which statement, if made by the nurse, demonstrates respect for the client?

Correct Answer is D

Explanation

A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

Correct Answer is C

Explanation

The home care nurse visits a mother and her newborn 2 days after discharge from the hospital. The mother states, "My baby cries all the time. I must not be a very good mother." Which response by the nurse is nontherapeutic?

Which demonstrates the nurse's genuine concern for clients?

The client-nurse helping relationship is established for the benefit of:

A nurse instructs colleagues about the use of humor with patients. Which statement, if made by a colleague, indicates that the teaching is effective?

The nurse cares for a patient with urinary incontinence after a stroke. Which response by the nurse is best?

According to the recommended video clip by the NCSBN, appropriate self-disclosure is a part of maintaining professional boundaries. Appropriate self-disclosure includes the following: