The nurse asks, "Why do you always complain about the night nurse? She is a nice woman and a fine nurse and has five kids to support. You're wrong when you say she is noisy and uncaring." This example reflects which nontherapeutic technique?
requesting an explanation
disagreeing
advising
defending
The Correct Answer is D
A. Requesting an explanation would be asking the client to justify behavior or feelings (e.g., “Why did you do that?”), which is not the main issue here.
B. Disagreeing is present in part (“You’re wrong”), but the overall response goes further by justifying the nurse’s behavior.
C. Advising means telling the client what to do, which does not occur in this statement.
D. Defending is correct because the nurse protected the other staff member by justifying her personal circumstances instead of focusing on the client’s concerns.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Assessing skin temperature and circulation is a physical assessment action, not the purpose of touch in this context.
B. Offering comfort and support is correct because therapeutic touch can provide reassurance and convey presence without words, especially when the client is crying.
C. Expressing sympathy focuses on the nurse’s feelings rather than supporting the client.
D. Extending an offer of friendship is nontherapeutic and blurs professional boundaries.
Correct Answer is A
Explanation
A. Cultural factors are the most influential because culture shapes a person’s worldview, values, traditions, and norms, which strongly determine health beliefs and practices.
B. All of these are equally influential is incorrect because culture is considered the overarching framework within which interpersonal and individual factors are interpreted.
C. Interpersonal factors (family, friends, support) do influence health beliefs, but they are often guided by cultural norms.
D. Individual factors (knowledge, age, education) also matter, but they are filtered through cultural values.
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