The nurse’s ability to use therapeutic communication eﬀectively in the mental health setting depends on:

How well the client communicates.

The nurse’s understanding of mental health disorders.

The nurse’s ability to listen and observe the clients verbal and non-verbal messages.

The nurse’s relationship with the client.

Answer and Explanation

The Correct Answer is C

The nurse’s ability to listen and observe the client’s verbal and non-verbal messages. Eﬀective communication in the mental health setting requires the nurse to actively listen to the client and to pay close attention to their verbal and non-verbal cues. By doing so, the nurse can better understand the client’s needs and concerns and can provide appropriate support and guidance.

While the nurse’s understanding of mental health disorders (b) and their relationship with the client (d) can also play a role in eﬀective communication, the ability to listen and observe is a fundamental skill that is essential for eﬀective therapeutic communication. The client’s ability to communicate (a) is also important, but it is ultimately the nurse’s responsibility to use eﬀective communication techniques to facilitate the therapeutic process.

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Correct Answer is C

Explanation

When faced with an unfamiliar treatment instruction, it is important for the nurse to consult the facility’s policies and procedures to determine the appropriate course of action. These policies and procedures provide guidance on how to carry out treatments safely and eﬀectively and can help ensure that the patient receives the best possible care.

While it may also be appropriate for the nurse to call the physician for clarification (a), check the state’s nurse practice act (b), or contact the nursing supervisor for approval (d), consulting the facility’s policies and procedures should be the first step in determining the appropriate course of action.

A. Telepathy B. Sympathy C. Empathy D. Apathy

Correct Answer is C

Explanation

Empathy is the capacity to understand or feel what another person is experiencing from within the other person's frame of reference. It involves recognizing and sharing the emotions and perspectives of others, without necessarily experiencing the same emotions or perspectives oneself.

Telepathy, on the other hand, refers to the supposed ability to communicate with others through thoughts or mental processes, without the use of normal sensory channels such as sight or sound.

Sympathy refers to feelings of pity or sorrow for someone else's misfortune. It involves feeling sorry for someone, but not necessarily understanding or sharing their perspective.

Apathy refers to a lack of interest or concern and can be seen as the opposite of empathy.

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The nurse’s ability to use therapeutic communication eﬀectively in the mental health setting depends on:

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

An order written by the physician is reviewed by the nursing staﬀ, and no one is familiar with the treatment instructions. A nurse who is recently hired knows that this treatment is covered by the states nurse practice act. What is the nurses’ best course of action?

Correct Answer is C

Explanation

The capacity to understand or feel what another person is experiencing from within the other persons frame of reference i.e., the capacity to place oneself in another person’s position:

Correct Answer is C

Explanation

A nurse is caring for a young adult client who has ulcerative colitis and is scheduled for surgery to create an ileostomy. After speaking with the provider, the client says, “how will I ever be able to have a normal life after this?” Which of the following responses should the nurse make?

Which nursing theorists promoted the interpersonal theory between patient and nurse?

A nurse is caring for a client on an acute care mental health unit who was involuntarily admitted for 72 hr. after attacking a neighbor. To keep the client in the hospital when the initial time to hold the client expires, which of the following must be determined?

The mentally ill were once housed in mental institutions known as:

During a client nurse interaction, which nursing statement may give the client false reassurance?

The nurse in the Emergency Department finds a woman collapsed on the ﬂoor and crying loudly. The woman’s husband was in a car accident and is being attended by the medical staﬀ. Which statement by the medical nurse best demonstrates acting in a culturally competent manner?

While dining in a restaurant the nurse overhears two co-workers in the next booth discussing a client who is being cared for on the mental health unit which they work. What action have the nurse’s co-workers committed for which they could be held liable for?