Which nurse responses could block effective communication with a client?
(Select all that apply)
Why did you do that?
Tell me more about your relationship with your daughter?
This is what I think you should say.
Don’t stress over it, everything will turn out fine.
Correct Answer : A,C,D
Why did you do that? - This question can come across as judgmental and accusatory, and may cause the client to become defensive or feel criticized.
Tell me more about your relationship with your daughter? - This question encourages the client to open up and share more about themselves, which can promote effective communication.
This is what I think you should say. - This response takes away the client's autonomy and can make them feel like their feelings and opinions are not important.
Don’t stress over it, everything will turn out fine. - This response minimizes the client's concerns and can make them feel like their feelings are not valid or important. It can also come across as dismissive and unempathetic.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
As a healthcare provider, it is important to respect and support the cultural and religious practices of our patients. In this case, the patients have expressed a desire to follow the same prayer schedule they did prior to admission, and it is our responsibility to accommodate their request to the best of our abilities.
Option b, suggesting that the patients learn another prayer, may not be appropriate as it implies that their current prayer practices are not valid or important.
Option c, suggesting that they can go back to their regular prayer schedule after discharge, ignores their current needs and may cause unnecessary stress or discomfort.
Option d, dismissing their request and saying "you are in America now" is disrespectful and inappropriate.
Therefore, the best response is a, asking how we can accommodate the patients' prayer time, showing respect for their cultural and religious beliefs and willingness to support their needs.
Correct Answer is ["A","B","D"]
Explanation
These techniques can help a nurse communicate effectively with a patient. Clarifying terms can help ensure that both the nurse and the patient understand each other and are on the same page.
Remaining silent can give the patient space to express themselves and can show that the nurse is actively listening.
Asking open-minded questions can encourage the patient to share their thoughts and feelings and can help the nurse beter understand the patient’s perspective.
Offering false reassurance and discouraging the person from expressing feelings that are unacceptable (e) are not effective communication techniques. False reassurance can undermine trust and discourage honest communication, while discouraging expression of feelings can prevent the patient from fully engaging in the therapeutic process.

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