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Which nurse responses could block effective communication with a client?

(Select all that apply)

A.

Why did you do that?

B.

Tell me more about your relationship with your daughter?

C.

This is what I think you should say.

D.

Don’t stress over it, everything will turn out fine.

Answer and Explanation

Correct Answer : A,C,D

Why did you do that? - This question can come across as judgmental and accusatory, and may cause the client to become defensive or feel criticized.

Tell me more about your relationship with your daughter? - This question encourages the client to open up and share more about themselves, which can promote effective communication.

This is what I think you should say. - This response takes away the client's autonomy and can make them feel like their feelings and opinions are not important.

Don’t stress over it, everything will turn out fine. - This response minimizes the client's concerns and can make them feel like their feelings are not valid or important. It can also come across as dismissive and unempathetic.


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Related Questions

Correct Answer is C

Explanation

Empathy is the capacity to understand or feel what another person is experiencing from within the other person's frame of reference. It involves recognizing and sharing the emotions and perspectives of others, without necessarily experiencing the same emotions or perspectives oneself.

Telepathy, on the other hand, refers to the supposed ability to communicate with others through thoughts or mental processes, without the use of normal sensory channels such as sight or sound.

Sympathy refers to feelings of pity or sorrow for someone else's misfortune. It involves feeling sorry for someone, but not necessarily understanding or sharing their perspective.

Apathy refers to a lack of interest or concern and can be seen as the opposite of empathy.

Correct Answer is D

Explanation

This response is empathetic and allows the client to express her feelings openly. It demonstrates active listening and validates the client's emotions.

Option A ("I know exactly how you feel") can come across as dismissive or assuming, and it may not accurately reflect the client's unique experience.

Option B ("Most people experience depressed feelings after a divorce") may also come across as dismissive and minimizes the client's feelings.

Option C ("Look on the bright side, you will be glad you divorced him in a couple of years") is not empathetic and does not acknowledge the client's current emotional state.

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