Which nurse responses could block effective communication with a client?
(Select all that apply)
Why did you do that?
Tell me more about your relationship with your daughter?
This is what I think you should say.
Don’t stress over it, everything will turn out fine.
Correct Answer : A,C,D
Why did you do that? - This question can come across as judgmental and accusatory, and may cause the client to become defensive or feel criticized.
Tell me more about your relationship with your daughter? - This question encourages the client to open up and share more about themselves, which can promote effective communication.
This is what I think you should say. - This response takes away the client's autonomy and can make them feel like their feelings and opinions are not important.
Don’t stress over it, everything will turn out fine. - This response minimizes the client's concerns and can make them feel like their feelings are not valid or important. It can also come across as dismissive and unempathetic.
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Related Questions
Correct Answer is B
Explanation
In this situation, the patient is expressing a lack of understanding and confusion about their medication. The therapeutic communication technique that would be most helpful is giving information, which involves providing the patient with accurate and clear information about their medication, its purpose, and the benefits of taking it.
Option a, "Ask for what you need," may not be effective in this situation because the patient has already expressed what they need, which is information about their medication.
Option c, "Silence," would not be helpful because the patient is seeking information and support.
Option d, "Using general leads," involves using open-ended statements or questions to encourage the patient to share more information, but it may not address the patient's primary concern of not understanding their medication.
Correct Answer is D
Explanation
The ultimate goal of inpatient mental health treatment is to help patients stabilize and manage their mental illness to the point where they can safely return to their homes and communities. Inpatient treatment is typically only used for short periods of time to stabilize a patient who is experiencing severe symptoms that cannot be managed on an outpatient basis. Once the patient is stabilized, they can be discharged and transitioned to an outpatient treatment program or a community mental health centre.
While some mental illnesses may be curable, many are chronic conditions that require ongoing management and treatment.
Finding a facility for long-term care may be appropriate in some cases, but it is not generally a goal of inpatient mental health treatment.
Being arrested and placed in prison is not a desirable outcome of mental health treatment and is not a goal of the treatment process.
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