Refund Policy

Last updated: 2023

  • 1. Refund Eligibility

    1.1. Our policy lasts 72 hours. If 72 hours have gone by since your purchase, unfortunately, we can’t offer you a refund.

    1.2. To be eligible for a refund, your subscription must be less than 72 hours.

  • 2. Refund Process

    2.1. To initiate a refund, please contact our customer support at Support@naxlex.com within 72 hours of subscription.

    2.2. Once your refund request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.

    2.3. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

  • 3. Late or Missing Refunds

    3.1. If you haven’t received a refund yet, first check your bank account again.

    3.2. Then contact your credit card company, it may take some time before your refund is officially posted.

    3.3. Next, contact your bank. There is often some processing time before a refund is posted.

    3.4. If you’ve done all of this and you still have not received your refund yet, please contact us at Support@naxlex.com.

  • 4. Changes to This Policy

    4.1. We reserve the right to modify or revise our refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

    If you have any questions about our refund policy, please contact us at Support@naxlex.com.