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A charge nurse hears a provider speaking to a staff nurse in anger concerning incorrect supplies that are available to perform a procedure. Which of the following statements by the charge nurse is appropriate?

"If you let us know ahead of time that you plan to perform a procedure, we could do better job of having the supplies available."

"It must be very frustrating when you don't have want you need to perform the procedure."

"I will help you with this procedure instead of the staff nurse."

"You should think about how you make others feel when you lose your temper."

Answer and Explanation

The Correct Answer is B

Rationale:

A. "If you let us know ahead of time that you plan to perform a procedure, we could do better job of having the supplies available." may be perceived as placing blame and does not address the immediate concern of the provider's anger.

B. "It must be very frustrating when you don't have what you need to perform the procedure." acknowledges the provider's frustration and validates their feelings, which can help de-escalate the situation and improve communication.

C. "I will help you with this procedure instead of the staff nurse." does not address the underlying issue and might not resolve the conflict or improve the situation.

D. "You should think about how you make others feel when you lose your temper." is confrontational and may escalate the situation further rather than resolving it.

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Correct Answer is C

Explanation

Rationale:

A. Asking about discharge is a general inquiry that does not require immediate follow-up unless it’s related to specific discharge planning.

B. Changing the dressing is a routine postoperative care task and doesn’t necessarily require follow-up unless there’s a concern about the procedure.

C. Not receiving medications is a critical issue that needs immediate attention to address potential gaps in treatment.

D. Not knowing how to use the remote control is a minor issue that does not require clinical follow-up.

A. Verify the client understands the surgical procedure. B. Validate the signature is authentic. C. Confirm that the consent is voluntary. D. Explain the surgical procedure to the client. E. Establish that the client is able to pay for the surgical procedure.

Correct Answer is ["A","B","C"]

Explanation

Rationale:

A. Verify the client understands the surgical procedure ensures the client is making an informed decision based on a clear understanding of the procedure, risks, and benefits.

B. Validate the signature is authentic is crucial to confirm that the consent form is genuinely signed by the client, indicating their agreement to proceed.

C. Confirm that the consent is voluntary ensures that the client is not coerced into giving consent, upholding the principle of autonomy.

D. Explain the surgical procedure to the client is the responsibility of the surgeon or the provider, not the nurse. The nurse’s role is to witness the consent process and ensure that the client has been provided with and understands the information.

E. Establishing that the client is able to pay is not related to the informed consent process. Financial aspects are handled separately from the consent for treatment.

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A charge nurse hears a provider speaking to a staff nurse in anger concerning incorrect supplies that are available to perform a procedure. Which of the following statements by the charge nurse is appropriate?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

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Correct Answer is C

Explanation

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Correct Answer is ["A","B","C"]

Explanation

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