A medical facility wants its patients to be in control of their own health information by allowing them the option to identify and correct any mistakes they see in their own billing and health information Which health information technology tool will allow the facility to offer these options to its patients?
Query-based exchange
Clinical decision support
Consumer-mediated exchange
Evidence-based practice (EBP)
The Correct Answer is C
A. Query-based exchange. – Query-based exchange allows providers to search for and retrieve patient information but is typically provider-centered, not allowing patients direct control.
B. Clinical decision support. – Clinical decision support is a tool for improving provider decisions and does not give patients direct access to correct or control their records.
C. Consumer-mediated exchange. – Consumer-mediated exchange empowers patients to manage their own health information, including reviewing and correcting their billing and health records.
D. Evidence-based practice (EBP). – EBP is related to healthcare decision-making based on evidence but does not involve patient-controlled access to health records.
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Correct Answer is B
Explanation
A. Pharmacy information system. – This system manages medications and inventory in the pharmacy but is unrelated to imaging or radiology.
B. Radiology-information system. – This system organizes, tracks, and manages radiology-related data, including scheduling and reports, which would be useful for locating misplaced MRI scans.
C. Laboratory-information system. – This system manages lab test data, such as bloodwork or pathology, but is unrelated to imaging studies like MRI.
D. Picture archiving and communication system. – While this system stores and allows access to imaging files (like MRIs), it does not manage radiology workflows, making the Radiology Information System (RIS) the more suitable choice.
Correct Answer is A
Explanation
A. Enabling the narration tool and making the device features more accessible by providing remote technical support. – This option would directly assist the patient in navigating the platform more easily by providing auditory guidance and technical help, making the portal more user-friendly.
B. Enhancing the readability of text. – This is beneficial, but if the patient has difficulties navigating the platform, it may not be sufficient to address their overall usability concerns.
C. Consider changing platforms or supporting the patient's preference to use phone calls. – While this respects the patient's preference, it does not address the potential to improve their experience with the existing portal.
D. Turning on notifications for recurring appointments or enabling a default time-based notification requesting an appointment. – This would improve reminders but does not assist the patient with navigating or using the portal.
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