A nurse is caring for a pediatric client who is visibly anxious. Which nonverbal communication technique would be most effective to reduce the child’s anxiety?
Getting down to the child’s eye level and smiling
Maintaining a closed posture to appear authoritative
Speaking in a loud and commanding voice
Avoiding eye contact to respect the child’s space
The Correct Answer is A
Choice A reason: Getting down to the child’s eye level and smiling conveys warmth, empathy, and approachability. It reduces power imbalance, helps the child feel safe, and builds trust. Nonverbal communication is especially important with children, who may be more responsive to gestures and facial expressions than to verbal reassurance. This technique directly reduces anxiety by creating a supportive environment.
Choice B reason: A closed posture signals defensiveness or authority, which can increase anxiety in a child. Children are sensitive to body language, and a closed posture may make them feel intimidated or unsafe.
Choice C reason: Speaking loudly and commandingly can heighten anxiety, especially in pediatric clients. Children often interpret loud voices as anger or threat, which undermines trust and comfort.
Choice D reason: Avoiding eye contact may be misinterpreted as disinterest or lack of connection. While respecting space is important, children often need visual reassurance. Eye contact combined with a gentle smile communicates attentiveness and care.
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Correct Answer is C
Explanation
Choice A reason: Completing tasks in the order they were received is not clinically safe because the sequence of reporting does not necessarily reflect urgency. A hand-off report is structured to communicate patient status, but the nurse must apply critical thinking to identify immediate threats. Following the order of receipt risks delaying interventions for airway compromise, chest pain, or unstable vital signs. This approach is administrative rather than clinical, and it can result in harm if urgent needs are overlooked.
Choice B reason: Starting with the least complex task may feel manageable, but it ignores the principle of prioritization based on acuity. Nursing practice emphasizes addressing life-threatening or time-sensitive problems first. Confidence-building is not a valid prioritization criterion when patient safety is at stake. For example, performing hygiene before administering oxygen to a hypoxic patient would be unsafe. This choice reflects a novice approach rather than evidence-based prioritization.
Choice C reason: Addressing the most critical health issue first aligns with nursing frameworks such as airway-breathing-circulation, Maslow’s hierarchy of needs, and safety-first principles. Critical issues include compromised oxygenation, unstable hemodynamics, acute pain, or neurological changes. By stabilizing the most urgent problem, the nurse prevents deterioration and ensures survival. Once the critical issue is managed, the nurse can proceed to urgent but less life-threatening tasks, then routine care. This demonstrates sound clinical judgment and protects patient safety.
Choice D reason: Consulting with another nurse may provide collaboration, but it should not delay immediate action. The receiving nurse is responsible for prioritizing care based on assessment and acuity. While teamwork is important, deferring prioritization decisions risks delaying interventions. Consultation is appropriate after stabilizing the patient, not before. This choice reflects reliance on others rather than independent professional judgment.
Correct Answer is B
Explanation
Choice A reason: Administering antihypertensive medication is important, but it should not be the first step without confirming the client’s current blood pressure. Giving medication without assessment could lead to inappropriate dosing or complications such as hypotension.
Choice B reason: The priority is to check the client’s blood pressure because sudden severe headache and blurred vision are hallmark signs of hypertensive crisis or possible hypertensive encephalopathy. Immediate measurement provides critical data to guide urgent interventions and prevent complications such as stroke or organ damage. This assessment establishes the severity of the situation and directs subsequent actions.
Choice C reason: Placing the client in a quiet environment may help reduce stimulation and stress, but it does not address the underlying acute physiological risk. It is supportive but not the priority intervention.
Choice D reason: Notifying the provider is necessary once the nurse has objective data to report. Without measuring blood pressure first, the nurse cannot provide accurate information to guide urgent medical decisions.
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