A nurse is working with a client who used a condescending tone of voice in the conversation. Which response by the nurse is most therapeutic?
"I feel angry when I hear that tone of voice."
“You make me so angry when you talk to me that way.'
“Are you trying to make me angry?"
“Why do you use that condescending tone of voice with me?"
The Correct Answer is D
This response is open-ended and non-judgmental, allowing the client to reflect on their behavior and share their thoughts and feelings. It also avoids blaming the client or making assumptions about their intentions, which could escalate the situation and damage the therapeutic relationship.
Option A, “I feel angry when I hear that tone of voice,” focuses on the nurse's own feelings and could be perceived as confrontational or defensive.
Option B, “You make me so angry when you talk to me that way,” places blame on the client and may trigger a defensive response.
Option C, “Are you trying to make me angry?” is also confrontational and may be interpreted as accusing the client of intentionally provoking the nurse.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
The client is experiencing fear and anxiety while awaiting the biopsy report, which is a common reaction.
Response a, “Worrying is not going to help the situation," may come across as dismissive or insensitive, and may make the client feel like their emotions are not valid.
Response b, “Let’s wait until we hear what the biopsy report says," may be appropriate in some situations, but it does not acknowledge the client's emotions or offer any support.
Response d, “Operations are not performed unless there are no other options,” is not a relevant response to the client's fear of a cancer diagnosis.
The most appropriate response, option c, acknowledges the client's feelings and offers support, which can help the client feel heard and validated. The nurse can also offer additional support by providing information on coping mechanisms or resources available to the client to help them manage their anxiety while they wait for the results.
Correct Answer is B
Explanation
You should try to see your partner's point of view before your own**. This statement by the newly licensed nurse requires intervention by the experienced nurse because it is not therapeutic and does not demonstrate empathy or active listening. Instead of offering advice or telling the client what to do, the nurse should focus on understanding the client's concerns and feelings and helping them explore their options.
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