A nurse is working with a client who used a condescending tone of voice in the conversation. Which response by the nurse is most therapeutic?
"I feel angry when I hear that tone of voice."
“You make me so angry when you talk to me that way.'
“Are you trying to make me angry?"
“Why do you use that condescending tone of voice with me?"
The Correct Answer is D
This response is open-ended and non-judgmental, allowing the client to reflect on their behavior and share their thoughts and feelings. It also avoids blaming the client or making assumptions about their intentions, which could escalate the situation and damage the therapeutic relationship.
Option A, “I feel angry when I hear that tone of voice,” focuses on the nurse's own feelings and could be perceived as confrontational or defensive.
Option B, “You make me so angry when you talk to me that way,” places blame on the client and may trigger a defensive response.
Option C, “Are you trying to make me angry?” is also confrontational and may be interpreted as accusing the client of intentionally provoking the nurse.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
It is important for a client to be included in their treatment plan if possible because it allows them to have a say in their own care and to work together with their healthcare team to set achievable goals and objectives. This can help improve the client’s engagement and motivation in their treatment and can lead to better outcomes.
Correct Answer is B
Explanation
You should try to see your partner's point of view before your own**. This statement by the newly licensed nurse requires intervention by the experienced nurse because it is not therapeutic and does not demonstrate empathy or active listening. Instead of offering advice or telling the client what to do, the nurse should focus on understanding the client's concerns and feelings and helping them explore their options.
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