A nurse is working with a patient and atempts to communicate eﬀectively with him or her. Techniques the nurse can use to help communication include: (Select all that apply)

Clarifying terms

Remaining silent

Oﬀering false reassurance

Asking open minded questions

Discouraging the person from expressing feelings that are inacceptable.

Answer and Explanation

Correct Answer : A,B,D

These techniques can help a nurse communicate eﬀectively with a patient. Clarifying terms can help ensure that both the nurse and the patient understand each other and are on the same page.

Remaining silent can give the patient space to express themselves and can show that the nurse is actively listening.

Asking open-minded questions can encourage the patient to share their thoughts and feelings and can help the nurse beter understand the patient’s perspective.

Oﬀering false reassurance and discouraging the person from expressing feelings that are unacceptable (e) are not eﬀective communication techniques. False reassurance can undermine trust and discourage honest communication, while discouraging expression of feelings can prevent the patient from fully engaging in the therapeutic process.

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Correct Answer is ["A","C","D"]

Explanation

Why did you do that? - This question can come across as judgmental and accusatory, and may cause the client to become defensive or feel criticized.

Tell me more about your relationship with your daughter? - This question encourages the client to open up and share more about themselves, which can promote eﬀective communication.

This is what I think you should say. - This response takes away the client's autonomy and can make them feel like their feelings and opinions are not important.

Don’t stress over it, everything will turn out fine. - This response minimizes the client's concerns and can make them feel like their feelings are not valid or important. It can also come across as dismissive and unempathetic.

A. This will cure your disease, so you don’t have to spend so much time in hospital. B. Tell me how you think having an ileostomy will aﬀect your life. C. Everybody worries about how they will manage their ileostomy at first. D. Are you worried that it would aﬀect your relationship with your partner?

Correct Answer is B

Explanation

This response is an open-ended question that encourages the client to express their concerns and feelings. It also allows the nurse to assess the client’s understanding of the procedure and provide appropriate education and support. The other

The other options are either closed-ended statements or questions that do not address the client’s concerns directly.

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A nurse is working with a patient and atempts to communicate eﬀectively with him or her. Techniques the nurse can use to help communication include: (Select all that apply)

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

Which nurse responses could block eﬀective communication with a client? (Select all that apply)

Correct Answer is ["A","C","D"]

Explanation

A nurse is caring for a young adult client who has ulcerative colitis and is scheduled for surgery to create an ileostomy. After speaking with the provider, the client says, “how will I ever be able to have a normal life after this?” Which of the following responses should the nurse make?

Correct Answer is B

Explanation

The psychiatrist asks the nurse to perform a procedure that she is not familiar with and the nurse is unsure whether this is something within the scope of practice. Where can the nurse find the answer to this question?

A nurse is interacting with a client who is expressing her feelings about her child’s insensitive behavior. Which statement made by the nurse indicates the nurse is empathizing with the client? Choose the best answer.

The nurse’s ability to use therapeutic communication eﬀectively in the mental health setting depends on:

In the Mental Health Status Examination, which of the following focuses on what the person is thinking?

A nurse tells a client that she will be back in 10 minutes to re-assess the client’s pain. When the nurse returns in 10 minutes, which aspect of the therapeutic relationship is the nurse developing?

A long-term goal for in patient mental health treatment is generally to:

The following types of patients require adaptive communication techniques: (Select all that apply)

During a client nurse interaction, which nursing statement may give the client false reassurance?