A nurse is working with a patient and atempts to communicate effectively with him or her. Techniques the nurse can use to help communication include: (Select all that apply)
Clarifying terms
Remaining silent
Offering false reassurance
Asking open minded questions
Discouraging the person from expressing feelings that are inacceptable.
Correct Answer : A,B,D
These techniques can help a nurse communicate effectively with a patient. Clarifying terms can help ensure that both the nurse and the patient understand each other and are on the same page.
Remaining silent can give the patient space to express themselves and can show that the nurse is actively listening.
Asking open-minded questions can encourage the patient to share their thoughts and feelings and can help the nurse beter understand the patient’s perspective.
Offering false reassurance and discouraging the person from expressing feelings that are unacceptable (e) are not effective communication techniques. False reassurance can undermine trust and discourage honest communication, while discouraging expression of feelings can prevent the patient from fully engaging in the therapeutic process.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
This response is empathetic and allows the client to express her feelings openly. It demonstrates active listening and validates the client's emotions.
Option A ("I know exactly how you feel") can come across as dismissive or assuming, and it may not accurately reflect the client's unique experience.
Option B ("Most people experience depressed feelings after a divorce") may also come across as dismissive and minimizes the client's feelings.
Option C ("Look on the bright side, you will be glad you divorced him in a couple of years") is not empathetic and does not acknowledge the client's current emotional state.
Correct Answer is D
Explanation
In this situation, the nurse is recognizing that the woman is distressed and is showing empathy and understanding by offering her a private space to talk. This allows the woman to express herself freely without feeling judged or embarrassed in front of others. It also shows the nurse's respect for the woman's privacy and her cultural beliefs, which may include the need for modesty and privacy during emotional situations.
Option A is not culturally competent because it dismisses the woman's emotional state and implies that her behavior is abnormal.
Option B assumes that medication is the solution to the woman's emotional distress and does not address her cultural needs.
Option C is not culturally competent because it disregards the woman's feelings and emotions and implies that her reaction is inappropriate.
Overall, cultural competence is about being respectful and sensitive to the beliefs, values, and customs of individuals and communities from diverse backgrounds, and providing care that is tailored to their unique needs and preferences.
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