A nurse wants to find all the pertinent patient information in one record, regardless of the number of times the patient entered the health care system. Which record should the nurse access?

A. This refers to Kohlberg’s theory of moral development, not Piaget.
B. This refers to Erikson’s psychosocial stages, specifically young adulthood.
C. This refers to a stage in Freud’s psychosexual development, not Piaget's.
D. Formal operations is the last stage in Piaget's theory (ages 11+), focusing on abstract reasoning, logical thinking, and problem-solving.

A. Continuously provide reassurance to the patient: While reassurance can be part of therapeutic communication, the "R" in SURETY specifically focuses on the nurse's physical presentation of relaxation, not constant verbal reassurance. Over-reassurance can also minimize the patient's feelings.
B. Implementing reminisce to support memory: Reminiscence therapy is a specific technique used, particularly with older adults, to encourage the recall of past experiences. While valuable in certain contexts, it's not the focus of the "R" in the general SURETY model for active listening.
C. Demonstrating respect for the patient: Showing respect is fundamental to all aspects of therapeutic communication and is implied throughout the SURETY model (through attentive sitting, open posture, appropriate eye contact, etc.). However, the "R" specifically highlights the importance of the nurse's relaxed presence as a way to foster that respect and create a safe space for the patient.
D. Projection of a sense of relaxation: When the nurse appears relaxed and comfortable, it helps the patient feel more at ease and encourages them to open up and share their thoughts and feelings. This calm demeanor facilitates a more trusting and therapeutic environment.