A patient would like to be informed about their appointments in advance for logistical purposes. What is the most efficient solution?
Utilize mobile texting to communicate information about appointments.
Utilize traditional phone calls to schedule appointments.
Utilize emails to communicate information about appointments.
Show the patient how to use their patient portal to schedule and check for appointments.
The Correct Answer is A
A. Utilize mobile texting to communicate information about appointments. – Mobile texting is a quick and effective method to communicate appointment details, allowing patients to receive reminders directly on their phones.
B. Utilize traditional phone calls to schedule appointments. – While phone calls can be effective, they are less efficient for reminders compared to texting or electronic communications, which can be sent in bulk.
C. Utilize emails to communicate information about appointments. – Email is a valid option, but it may not be checked as frequently as text messages, making it less immediate for some patients.
D. Show the patient how to use their patient portal to schedule and check for appointments. – While the patient portal is a useful tool, it requires the patient to actively log in and may not provide timely reminders like texting would.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. The nurse should use a more complex password that includes a combination of numbers, letters, and symbols. – A complex password is generally good security practice but doesn’t help if the password is left in an accessible place.
B. The nurse should keep her password in a private location that only she can access. – Keeping the password in a private, secure location would prevent unauthorized access, ensuring it’s not visible to patients or others.
C. The hospital should ask all employees to change their password frequently. – Regularly updating passwords can help prevent security breaches but doesn’t solve the issue of visible passwords.
D. The hospital should require all employees to download antivirus software onto their work computers. – Antivirus software helps with malware protection but doesn’t prevent unauthorized access due to visible passwords.
Correct Answer is A
Explanation
A. Utilize mobile texting to communicate information about appointments. – Mobile texting is a quick and effective method to communicate appointment details, allowing patients to receive reminders directly on their phones.
B. Utilize traditional phone calls to schedule appointments. – While phone calls can be effective, they are less efficient for reminders compared to texting or electronic communications, which can be sent in bulk.
C. Utilize emails to communicate information about appointments. – Email is a valid option, but it may not be checked as frequently as text messages, making it less immediate for some patients.
D. Show the patient how to use their patient portal to schedule and check for appointments. – While the patient portal is a useful tool, it requires the patient to actively log in and may not provide timely reminders like texting would.
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