A patient would like to be informed about their appointments in advance for logistical purposes. What is the most efficient solution?
Utilize mobile texting to communicate information about appointments.
Utilize traditional phone calls to schedule appointments.
Utilize emails to communicate information about appointments.
Show the patient how to use their patient portal to schedule and check for appointments.
The Correct Answer is A
A. Utilize mobile texting to communicate information about appointments. – Mobile texting is a quick and effective method to communicate appointment details, allowing patients to receive reminders directly on their phones.
B. Utilize traditional phone calls to schedule appointments. – While phone calls can be effective, they are less efficient for reminders compared to texting or electronic communications, which can be sent in bulk.
C. Utilize emails to communicate information about appointments. – Email is a valid option, but it may not be checked as frequently as text messages, making it less immediate for some patients.
D. Show the patient how to use their patient portal to schedule and check for appointments. – While the patient portal is a useful tool, it requires the patient to actively log in and may not provide timely reminders like texting would.
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Related Questions
Correct Answer is D
Explanation
A. Robotics – Robotics can assist in procedures and some clinical tasks, but they do not directly provide evidence-based data for assessments.
B. Artificial intelligence – AI could support radiologists by analyzing imaging data and assisting in interpretations, but AI alone may not provide the structured, evidence-based clinical guidance needed.
C. Evidence-based practice (EBP) – EBP provides structured approaches to applying clinical research to patient care. However, it doesn't directly deliver automated, real-time support to the new radiologists.
D. Clinical decision support – Clinical decision support (CDS) provides real-time guidance based on evidence-based data, assisting radiologists in making accurate assessments by offering relevant clinical information.
Correct Answer is D
Explanation
A. The attending physician training the residents should assume the responsibility for this situation. – While training is important, responsibility should not solely fall on the attending physician; it's a shared duty among all staff.
B. The EHR maintained by the IT department, and their expertise is recommended. – IT support is valuable, but the clinical staff should also be involved in reviewing the EHR data for clinical relevance.
C. The residents involved should be responsible for reporting how they entered data. – While residents should be accountable for their entries, the issue of systemic inconsistencies goes beyond individual responsibility.
D. The EHR records all entries' key logs, and these entries can be traced to the initial mistake. – This option highlights the importance of auditing the EHR to track errors back to their source, enabling corrective actions to be taken.
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