How might patient visits be used proactively to inform them about the use of their patient portal?
Have someone from the information technology (IT) department present information to support the patient's learning.
It is not advisable to show a patient how to use the portal during an appointment.
Patient portal training is outside the scope of the medical professional
Showcase the portal while attending to the patient during their visit.
The Correct Answer is D
A. Have someone from the information technology (IT) department present information to support the patient's learning. – This could be beneficial, but IT staff may not be present during every patient visit.
B. It is not advisable to show a patient how to use the portal during an appointment. – Incorrect: This is a missed opportunity, as educating patients during appointments can be beneficial.
C. Patient portal training is outside the scope of the medical professional. – This is incorrect; educating patients on using health resources is part of many healthcare professionals' roles.
D. Showcase the portal while attending to the patient during their visit. – Correct Answer: This allows for real-time demonstration, making it more likely that patients will understand and engage with the portal effectively while their needs are being addressed.
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Related Questions
Correct Answer is D
Explanation
A. Surveys – Surveys may collect health-related data but are not typically focused on disease surveillance or providing real-time information on infectious diseases.
B. Vital records – Vital records track birth, death, and health events but are not regularly updated for active infectious disease surveillance.
C. Claims data – Claims data relate to insurance and billing, not specifically disease prevention or control.
D. Surveillance – Disease surveillance systems systematically track and interpret data on infectious diseases to aid in disease control and prevention.
Correct Answer is B
Explanation
A. The clinic should require all employees to download antivirus software onto their work computers. – Antivirus software helps with malware but doesn’t secure weak or easily guessed passwords.
B. Daniel should have used a more complex password that includes a combination of numbers, letters, and symbols. – A more complex password not related to personal information would be harder to guess, reducing the risk of unauthorized access.
C. Daniel should have kept his password in a private location only he can access. – This is good practice for security, but it doesn’t address the need for a complex password.
D. The clinic should require all employees to change their password frequently. – Changing passwords regularly helps overall security but does not directly address the problem of easy-to-guess passwords based on personal information.
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