How might patient visits be used proactively to inform them about the use of their patient portal?
Have someone from the information technology (IT) department present information to support the patient's learning.
It is not advisable to show a patient how to use the portal during an appointment.
Patient portal training is outside the scope of the medical professional
Showcase the portal while attending to the patient during their visit.
The Correct Answer is D
A. Have someone from the information technology (IT) department present information to support the patient's learning. – This could be beneficial, but IT staff may not be present during every patient visit.
B. It is not advisable to show a patient how to use the portal during an appointment. – Incorrect: This is a missed opportunity, as educating patients during appointments can be beneficial.
C. Patient portal training is outside the scope of the medical professional. – This is incorrect; educating patients on using health resources is part of many healthcare professionals' roles.
D. Showcase the portal while attending to the patient during their visit. – Correct Answer: This allows for real-time demonstration, making it more likely that patients will understand and engage with the portal effectively while their needs are being addressed.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
A. The radiology information system – This system stores and manages imaging studies, not laboratory tests like a Pap smear.
B. The pharmacy information system – This system is for medication records, unrelated to laboratory test results.
C. The computerized provider order entry system – This system is for entering patient care orders but not for viewing test results.
D. The laboratory information system – Laboratory results, including Pap smear results, are stored here, making it the correct choice.
Correct Answer is A
Explanation
A. Laboratory-information system. – This system manages all laboratory data, including pathology results, and can provide time-specific results for the patient’s visit.
B. Patient acuity/staff scheduling. – This system focuses on managing staff assignments and patient care levels but does not provide laboratory result details.
C. Radiology-information system. – This system manages imaging and radiology data but is not relevant for pathology results.
D. Results-reporting. – While this system reports results, it may not have the specific time-related context needed to link the results directly to the patient’s visit.
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