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The charge nurse informs a staff nurse that it is her turn to float to another unit. Which response by the staff nurse is aggressive?

"I will float, but you'll be sorry. You cannot handle emergencies without me."

"I will not survive on the other unit. The staff are always too busy to help me."

"I had such a bad experience last time. Please send another nurse instead of me."

"I will miss working with you today, but I understand that it is my turn to float."

Answer and Explanation

The Correct Answer is A

A. This statement is aggressive and threatening.

B. This statement expresses concern but is not aggressive.

C. This statement is a request for reconsideration based on past experience but is not aggressive.

D. This statement shows understanding and willingness to follow the schedule, demonstrating assertiveness.

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Correct Answer is A

Explanation

A. Verbal abuse is unacceptable and should be addressed to ensure a respectful and supportive work environment.

B. This response does not acknowledge the inappropriateness of the staff nurses’ behavior.

C. Minimizing the behavior as unintentional does not address the issue of verbal abuse.

D. Jokes at the expense of others are not acceptable, and attributing the behavior to stress dismisses the impact of verbal abuse.

A. Tell the client that offensive language is a problem. B. Ask the client to avoid using offensive language. C. Describe how the offensive language is disrespectful of others. D. Explain positive consequences of using appropriate language.

Correct Answer is C

Explanation

A. Telling the client that offensive language is a problem does not involve a respectful, caring approach or explain the issue.

B. Asking the client to avoid offensive language is a step that can come after explaining the issue.

C. Describing how the offensive language is disrespectful of others is the first step in the CARE method, which involves Confronting the behavior with a clear explanation.

D. Explaining positive consequences is a later step, after addressing the current behavior.

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The charge nurse informs a staff nurse that it is her turn to float to another unit. Which response by the staff nurse is aggressive?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A student nurse is not able to start an IV after two attempts. Two staff nurses laugh and call the student nurse "stupid." The student nurse reports the staff nurses' behavior to the charge nurse. Which response by the charge nurse is best?

Correct Answer is A

Explanation

A client uses offensive language when communicating with the nurse. The nurse plans to confront the client in a caring, respectful manner. Using the CARE method of confrontation, what should the nurse do first?

Correct Answer is C

Explanation

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