Which of the following actions should a medical assistant who is participating in patient-centered medical home care expect to perform?
Negotiate with insurance companies for increased reimbursement.
Communicate with a nurse coordinator for transportation needs.
Schedule admissions to a facility.
Focus strictly on the course of treatment.
The Correct Answer is B
A. Negotiate with insurance companies for increased reimbursement. Negotiating with insurance companies is typically not a responsibility of a medical assistant within a PCMH.
B. Communicate with a nurse coordinator for transportation needs. This is correct. In a PCMH model, medical assistants may coordinate with other members of the healthcare team, including nurse coordinators, to address various patient needs, including transportation.
C. Schedule admissions to a facility. While scheduling may be part of a medical assistant’s duties, it is not specific to the PCMH model.
D. Focus strictly on the course of treatment. The PCMH model involves a holistic approach to patient care, not just focusing on treatment. It includes coordination of care, addressing social determinants of health, and ensuring continuity of care.
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Related Questions
Correct Answer is B
Explanation
A. Ask the laboratory to send a link to an electronic version of the patient's report: The laboratory is not responsible for providing electronic versions of reports if paper reports are already received.
B. Scan the report into the patient's electronic health record (EHR): Scanning the report into the EHR ensures that the patient’s records are complete and accessible within the system.
C. Document that the results were delivered to the office in the patient's electronic health record (EHR): While documenting receipt is important, it does not substitute for the actual entry of the report into the EHR.
D. Sign their initials and place in the "to be filed" bin: Simply filing the report without scanning it into the EHR means the information is not integrated into the patient's digital health record.
Correct Answer is D
Explanation
A. Take the patient's pulse for 5 seconds and multiply by 10: Measuring for 5 seconds and multiplying by 10 is less accurate due to the short measurement time.
B. Take the patient's pulse for 15 seconds and multiply by 2: While this method is more accurate than taking it for 5 seconds, the recommended practice is to measure for 30 seconds for better accuracy.
C. Take the patient's pulse for 30 seconds and multiply by 4: This would be used to determine a pulse rate per minute from a 15-second measurement, not 30 seconds.
D. Take the patient's pulse for 30 seconds and multiply by 2: This method provides a precise measurement of the pulse rate, as taking the pulse for 30 seconds and then multiplying by 2 gives the number of beats per minute.
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