Which of the following laboratory sections performs CBC and erythrocyte sedimentation rate?

A. Offer to review and research the problem: Offering to review and research the billing concern shows willingness to address the issue and provides the patient with assistance.
B. Inform the patient you will ask the provider to call them: Billing concerns should be handled by the administrative or billing department, not the provider.
C. Have the patient fill out a HIPAA form before proceeding: A HIPAA form is not required for addressing billing concerns; it is for accessing or disclosing protected health information.
D. Recommend the patient contact their bank: The bank is not responsible for billing concerns related to medical services; the issue should be addressed directly with the healthcare facility.

A. Urine specimen volume is 6 mL: A volume of 6 mL is generally sufficient for routine urinalysis, so this would not cause rejection.
B. Urine specimen temperature is 23° C (73.4° F): This temperature is within an acceptable range for a urine specimen that has been properly stored, so it would not cause rejection.
C. Urine specimen container is missing a preservative. Missing a preservative in the container can compromise the integrity of the specimen, leading to rejection.
D. Urine specimen is amber and turbid: Amber color and turbidity may indicate an abnormality, but they are not causes for specimen rejection in routine urinalysis.