Which step should be taken first when implementing a workflow redesign for an electronic documentation system?
Focusing the design on the care provider
Addressing the primary discipline's needs
Determining what the system is expected to accomplish
Discussing how reports will be created
The Correct Answer is C
A. Focusing the design on the care provider: This comes later, after the system’s goals are identified.
B. Addressing the primary discipline's needs: Important, but not the first step.
C. Determining what the system is expected to accomplish: Establishing clear objectives is critical to guide the workflow redesign process and ensure that the system meets the organization’s needs.
D. Discussing how reports will be created: This is part of the design phase, after the goals are set.
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Related Questions
Correct Answer is C
Explanation
A. Impressed: While positive impressions are beneficial, engagement is more critical.
B. Authenticated: Authentication is necessary but occurs during system access, not as a preparation step.
C. Engaged: Staff engagement is crucial before an EHR go-live event to ensure they are familiar with the system and committed to its successful implementation.
D. Untrained: Staff must be trained, not untrained, before a go-live event.
Correct Answer is C
Explanation
A. The correct order is unfreezing, moving to a new level or change stage, and lastly refreezing stage.
B. The correct order is unfreezing, moving to a new level or change stage, and lastly refreezing stage.
C. The correct order is, unfreezing stage: Involves preparing the organization or individual for change by recognizing the need for it and overcoming resistance. Moving to a New Level or Change Stage: This is the actual implementation of the change. Refreezing stage is the last stage: Stabilizing the change and integrating it into the new norm.
D. The correct order is unfreezing, moving to a new level or change stage, and lastly refreezing stage.
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