A charge nurse is observing a conflict between two nurses who both insist that the charge nurse favors the other when making assignments. Which of the following conflict-resolution strategies should the charge nurse use?

Ask each nurse to take turns making the assignments.

Tell the nurses that the assignments will be more equitable in the future.

Encourage collaboration between the two nurses when making the assignments.

Arrange for the nurses to have as few shifts together as possible.

Answer and Explanation

The Correct Answer is C

A.   Asking each nurse to take turns making assignments does not address the root cause of the conflict and may perpetuate the feelings of favoritism.
B.   Telling the nurses the assignments will be more equitable does not solve the problem and can make the nurses feel the issue is being dismissed.
C.   Encouraging collaboration between the two nurses allows them to communicate and work together toward more equitable assignments, fostering teamwork and resolving the conflict.
D.   Avoiding shifts together may reduce tension temporarily but does not address the underlying issue of the conflict and could escalate feelings of isolation or animosity.

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Correct Answer is B

Explanation

A. Speaking slowly to the interpreter may cause delays in communication, but it does not enhance understanding. The interpreter is capable of processing normal speech speed.
B. The nurse should speak directly to the client, not the interpreter, to maintain rapport and respect. The interpreter will relay the information.
C. Pausing in the middle of sentences can disrupt the flow of conversation and make it harder for the interpreter to convey the message effectively.
D. Gestures should not be relied upon in place of clear verbal communication, as they can be misinterpreted and are culturally variable.

A. Experiencing delusions B. A history of being in prison C. Previous violent behavior D. Male gender

Correct Answer is C

Explanation

A. Delusions can contribute to aggressive behavior, but they are not as strong a predictor of future violence as a history of violent behavior.
B. While a history of incarceration may be a contributing factor, it does not predict future violence as strongly as previous violent behavior.
C. Previous violent behavior is the best predictor of future violence because it indicates a pattern of behavior that is likely to continue.
D. While male gender is a factor that may be associated with violence, it is not as predictive as a history of violent behavior.

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A charge nurse is observing a conflict between two nurses who both insist that the charge nurse favors the other when making assignments. Which of the following conflict-resolution strategies should the charge nurse use?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

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Correct Answer is B

Explanation

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Correct Answer is C

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