A charge nurse is observing a conflict between two nurses who both insist that the charge nurse favors the other when making assignments. Which of the following conflict-resolution strategies should the charge nurse use?
Ask each nurse to take turns making the assignments.
Tell the nurses that the assignments will be more equitable in the future.
Encourage collaboration between the two nurses when making the assignments.
Arrange for the nurses to have as few shifts together as possible.
The Correct Answer is C
A. Asking each nurse to take turns making assignments does not address the root cause of the conflict and may perpetuate the feelings of favoritism.
B. Telling the nurses the assignments will be more equitable does not solve the problem and can make the nurses feel the issue is being dismissed.
C. Encouraging collaboration between the two nurses allows them to communicate and work together toward more equitable assignments, fostering teamwork and resolving the conflict.
D. Avoiding shifts together may reduce tension temporarily but does not address the underlying issue of the conflict and could escalate feelings of isolation or animosity.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
A. Blood is typically drawn from the heel, not the inner elbow, for newborn genetic screening.
B. There is no need to give water before the test; it is a simple blood draw.
C. The newborn screening test should be performed after 24 hours of age, as this ensures enough time for metabolic disorders to manifest in the blood.
D. This test is generally performed once, but it may be repeated later if there are concerns or abnormal results.
Correct Answer is C
Explanation
A. The nurse must not promise confidentiality when abuse is suspected. Reporting is required by law, and the child should be informed of this.
B. Leading statements can influence the child’s response and should be avoided to ensure that information is accurately obtained.
C. Explaining the process to the child ensures that the child understands what will happen and can help alleviate anxiety about the situation.
D. While a supportive environment is important, the presence of multiple nurses during the physical examination could make the child feel uncomfortable. One nurse should be present to provide care and comfort.
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