A healthcare provider wants to share a patient’s story publicly. What should the nurse do first?

Choice A rationale
A common adverse event that occurs frequently is not considered a sentinel event. Sentinel events are rare and unexpected occurrences that result in severe harm or death. Common adverse events, while important to address, do not meet the criteria for sentinel events.
Choice B rationale
A minor incident that does not require reporting is not considered a sentinel event. Sentinel events are serious and significant occurrences that require immediate investigation and response. Minor incidents, while important to address, do not meet the criteria for sentinel events.
Choice C rationale
An unexpected occurrence involving death or serious physical or psychological injury is the definition of a sentinel event. These events are significant and require immediate investigation and response to prevent recurrence. Sentinel events signal the need for a thorough review of the processes and systems involved to identify and address the root causes.
Choice D rationale
A situation where the patient experiences temporary discomfort is not considered a sentinel event. Sentinel events involve severe and lasting harm, such as death or permanent injury.
Temporary discomfort, while important to address, does not meet the criteria for sentinel events.

Choice A rationale
Facial expressions are indeed an example of non-verbal communication. Non-verbal communication includes body language, facial expressions, gestures, and eye contact. These cues can provide significant insights into a client’s feelings and attitudes.
Choice B rationale
Verbal communication is not always an accurate reflection of what the client really feels. Clients may sometimes say what they think the nurse wants to hear or may not fully express their true feelings verbally.
Choice C rationale
Nonverbal communication often reflects what the client is truly feeling more accurately than verbal communication. For example, a client may say they are not in pain, but their body language, such as grimacing or guarding a body part, may indicate otherwise.
Choice D rational
Body posture is an example of non-verbal communication, not verbal communication. Verbal communication involves spoken or written words, while non-verbal communication includes body language, facial expressions, and other physical cues.