A nurse is conducting a health history interview with a client who belongs to a different cultural group than the nurse. Which communication strategy should the nurse use to facilitate culturally competent care?
Use an interpreter who is familiar with both cultures and languages, if needed.
Use closed-ended questions to obtain specific and factual information from the client.
Use gestures and body language to convey meaning and emotions to the client.
Use humor and jokes to establish rapport and trust with the client.
The Correct Answer is A
Rationale: The nurse should use an interpreter who is familiar with both cultures and languages, if needed, to ensure accurate and effective communication with the client. The interpreter should be a trained professional who can maintain confidentiality, avoid bias, and respect cultural nuances. The nurse should also speak directly to the client, not to the interpreter, and use simple and clear language.
Incorrect options:
B) Use closed-ended questions to obtain specific and factual information from the client. - This is an incorrect option, as it may limit the amount and quality of information that the nurse can obtain from the client. The nurse should use open-ended questions to elicit more comprehensive and descriptive responses from the client, and allow them to express their concerns, beliefs, and preferences in their own words.
C) Use gestures and body language to convey meaning and emotions to the client. - This is an incorrect option, as gestures and body language may have different meanings and interpretations across different cultures. The nurse should be aware of their own nonverbal communication and avoid using gestures or expressions that may be offensive or confusing to the client. The nurse should also observe and respect the client's nonverbal cues, such as eye contact, personal space, and touch.
D) Use humor and jokes to establish rapport and trust with
the client. - This is an incorrect option, as humor and jokes may not be appropriate or appreciated in some cultures or situations. The nurse should avoid using humor or jokes that may be insensitive, disrespectful, or stereotypical of the client's culture or background. The nurse should also be mindful of their tone of voice, volume, and pace when communicating with the client.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
Rationale: The nurse should respect the client's cultural preference for using herbal remedies and ask about the types and effects of the herbal remedies they use, as this can help to identify any potential interactions or contraindications with the prescribed medications. The nurse should also provide information about the prescribed medications and their expected outcomes, and collaborate with the client and the health care provider to develop a mutually acceptable treatment plan that incorporates both conventional and alternative therapies.
Incorrect options:
A) Discourage the client from using any herbal remedies, as they may interfere with the prescribed medications. - This is an incorrect option, as it shows a lack of respect for the client's cultural preference and may cause the client to feel defensive or distrustful of the nurse and the health care system.
C) Report the client to the health care provider for noncompliance with the prescribed treatment plan. - This is an incorrect option, as it implies that the client is violating a rule or regulation by using herbal remedies, which may not be the case. The nurse should not assume that the client is noncompliant with the prescribed treatment plan without first assessing their understanding and adherence to it.
D) Educate the client about the evidence-based benefits of conventional medicine over herbal remedies. - This is an incorrect option, as it shows a lack of cultural sensitivity and may create a power imbalance between the nurse and the client. The nurse should not impose their own beliefs or values on the client, but rather acknowledge and respect their differences and preferences.
Correct Answer is A
Explanation
Rationale: The nurse should use an interpreter who is familiar with both cultures and languages, if needed, to ensure accurate and effective communication with the client. The interpreter should be a trained professional who can maintain confidentiality, avoid bias, and respect cultural nuances. The nurse should also speak directly to the client, not to the interpreter, and use simple and clear language.
Incorrect options:
B) Use closed-ended questions to obtain specific and factual information from the client. - This is an incorrect option, as it may limit the amount and quality of information that the nurse can obtain from the client. The nurse should use open-ended questions to elicit more comprehensive and descriptive responses from the client, and allow them to express their concerns, beliefs, and preferences in their own words.
C) Use gestures and body language to convey meaning and emotions to the client. - This is an incorrect option, as gestures and body language may have different meanings and interpretations across different cultures. The nurse should be aware of their own nonverbal communication and avoid using gestures or expressions that may be offensive or confusing to the client. The nurse should also observe and respect the client's nonverbal cues, such as eye contact, personal space, and touch.
D) Use humor and jokes to establish rapport and trust with
the client. - This is an incorrect option, as humor and jokes may not be appropriate or appreciated in some cultures or situations. The nurse should avoid using humor or jokes that may be insensitive, disrespectful, or stereotypical of the client's culture or background. The nurse should also be mindful of their tone of voice, volume, and pace when communicating with the client.
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