A nurse is discussing types of communication styles with a group of staff nurses. Which of the following information should the nurse include?
Assertive communicators communicate resentment in secretive ways.
Passive communicators communicate clearly and honestly.
Passive communicators become hostile when they are challenged.
Assertive communicators are confident in their communications.
The Correct Answer is D
A. Assertive communicators express themselves openly and directly rather than communicating resentment in secretive ways.
B. Passive communicators do not communicate their needs clearly or honestly.
C. Passive communicators do not typically become hostile; they may avoid confrontation.
D. Assertive communicators express their thoughts, feelings, and needs confidently and respectfully.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. Clarification helps the nurse understand the client's feelings and concerns by rephrasing or restating what the client has said.
B. Providing information would involve giving details about the procedure, not exploring the client's feelings.
C. Summarizing involves pulling together the main points of a discussion, rather than exploring specific concerns.
D. Confrontation involves addressing discrepancies or conflicts in a client's statements or behavior, which is not applicable in this situation.
Correct Answer is D
Explanation
A. Incivility is unprofessional and does not address the issue constructively.
B. Avoiding confrontation does not help address or resolve the issue.
C. Repeated criticism should be addressed, not disregarded.
D. Asking for specific details helps understand the feedback and improves future performance.
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