A nurse educator teaches a staff nurse how to say no effectively. Which statement, if made by the staff nurse, indicates an understanding of the instructions?
"I should briefly state my reason for saying no and suggest a possible solution."
"It is important to provide a detailed excuse that is logical."
"My rights will be protected if I project my voice and give several excuses."
"If I seem hesitant and avoid eye contact, saying no is believable."
The Correct Answer is A
A. Briefly stating a reason and suggesting a solution is an effective and assertive way to say no.
B. Providing a detailed excuse is unnecessary and can be seen as over-explaining.
C. Projecting the voice and giving several excuses can come off as defensive and unassertive.
D. Hesitation and avoiding eye contact undermine the effectiveness of saying no.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. The nurse's response offers false reassurance, which can minimize the client's feelings and concerns without addressing the underlying issue.
B. The response does not express sympathy; it instead aims to reassure without empathy.
C. The response is not passive; it actively tries to reassure the client, albeit ineffectively.
D. The response does not show disapproval; it attempts to comfort.
Correct Answer is B
Explanation
A. Computers help manage information but do not eliminate all problems with protecting patient information.
B. The computer promotes safe and effective patient care through electronic health records, decision support, and access to information.
C. While technology supports safe and quality care, it does not guarantee it. The effectiveness depends on proper use.
D. Electronic communication can still be misunderstood; this statement is not a clear or accurate explanation of the role of computers in healthcare.
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