A nurse is providing instructions to a client about the Press Ganey survey. Which of the following statements by the client indicates an understanding?

"This survey is provided to a sample group of people."

"This survey will ask me about my satisfaction of services provided."

“I will receive a printed survey in the mail to complete."

"I will receive a telephone call from someone regarding my visit."

Answer and Explanation

The Correct Answer is B

A.   This statement is partially correct but does not fully capture the purpose of the Press Ganey survey. While it is true that surveys are often administered to a sample of patients, the primary purpose is to gather feedback about patient satisfaction.
B.   This statement accurately reflects the purpose of the Press Ganey survey. It is designed to collect feedback from patients about their experience with healthcare services.
C.   While some healthcare facilities may still use paper surveys, many have transitioned to electronic surveys. This statement is not entirely accurate and does not reflect the core purpose of the survey.
D.   This statement is incorrect. The Press Ganey survey is typically administered as a written or online questionnaire, not through a phone call.

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Correct Answer is A

Explanation

A. This is an appropriate delegation to an LPN. It involves data collection, which is within the scope of LPN practice. The RN retains responsibility for medication administration and reconciliation.
B. This is inappropriate delegation. A complete assessment requires critical thinking and clinical judgment, which are within the scope of RN practice.
C. While documentation is important, it's usually the responsibility of the RN to ensure accurate and complete charting, especially for initial assessments.
D. Drawing conclusions and developing a plan requires nursing judgment and is the responsibility of the RN.

A. A school-age child who has diabetes mellitus and requires blood glucose monitoring B. An adolescent who was admitted to the unit in sickle cell crisis and is ready for discharge instructions C. A toddler who has both arms in casts and needs to be fed his breakfast D. An infant who has pertussis and is receiving oxygen via nasal cannula

Correct Answer is D

Explanation

A. Monitoring blood glucose is crucial for managing diabetes, as it directly affects the child's blood sugar levels and overall well-being. However, if the child’s blood glucose levels are stable and there are no immediate concerns or symptoms, this task, while important, may not be as urgent as assessing more critically ill clients.
B. While discharge instructions are important for ensuring proper care after leaving the hospital, this task generally does not require immediate attention compared to assessing a client with more acute or urgent needs. The adolescent is ready for discharge, indicating their condition is stable enough to prepare for leaving the unit.
C. Feeding a toddler who has both arms in casts is important for ensuring that the child is well-nourished and comfortable. However, this task can usually be managed by assistive personnel or done at a scheduled time without immediate urgency compared to more critical assessments.
D. An infant with pertussis (whooping cough) receiving oxygen via nasal cannula is in a potentially critical situation. Pertussis can cause significant respiratory distress, and the need for oxygen indicates the
infant’s respiratory function is compromised. Assessing this infant first is crucial to ensure that the oxygen therapy is effective and to monitor for any signs of deterioration in respiratory status.

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A nurse is providing instructions to a client about the Press Ganey survey. Which of the following statements by the client indicates an understanding?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

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Explanation

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