A nurse is providing instructions to a client about the Press Ganey survey. Which of the following statements by the client indicates an understanding?
"This survey is provided to a sample group of people."
"This survey will ask me about my satisfaction of services provided."
“I will receive a printed survey in the mail to complete."
"I will receive a telephone call from someone regarding my visit."
The Correct Answer is B
A. This statement is partially correct but does not fully capture the purpose of the Press Ganey survey. While it is true that surveys are often administered to a sample of patients, the primary purpose is to gather feedback about patient satisfaction.
B. This statement accurately reflects the purpose of the Press Ganey survey. It is designed to collect feedback from patients about their experience with healthcare services.
C. While some healthcare facilities may still use paper surveys, many have transitioned to electronic surveys. This statement is not entirely accurate and does not reflect the core purpose of the survey.
D. This statement is incorrect. The Press Ganey survey is typically administered as a written or online questionnaire, not through a phone call.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
A. Educators typically disseminate knowledge to others, but they don't necessarily collect data to generate new knowledge.
B. Advocates primarily support and defend the rights or interests of others. While this can involve data collection, it's not the primary focus in this scenario.
C. Mentors provide guidance and support to individuals, but they are not typically involved in research or data collection.
D. Researchers systematically collect and analyze data to answer questions and contribute to knowledge. In this case, the nurse is conducting research to determine the best practices for reducing pressure injuries.
Correct Answer is B
Explanation
A. This ethical principle directly addresses the idea of doing no harm. It is a fundamental obligation of healthcare professionals to protect patients from injury.
B. While related to doing good, beneficence focuses on actively promoting the well-being of patients. While important, it doesn't specifically address the concept of avoiding harm.
C. Fidelity refers to faithfulness and keeping promises. It is important in building trust but doesn't directly address the prevention of harm.
D. Justice is about fairness and equality in healthcare. While important, it doesn't specifically address the prevention of harm to an individual patient.
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