A nurse working in a community health clinic is reinforcing education to a group of nurses about communication skills for improving client outcomes. Which of the following qualities should nurses demonstrate when communicating with clients?
Judgement
Ambiguity
Compassion
Indirect communication
The Correct Answer is C
C. Compassion is an essential quality that nurses should demonstrate when communicating with clients. It involves showing empathy, understanding, and sensitivity to the client's feelings, concerns, and needs. Compassionate communication can help build trust, rapport, and a therapeutic relationship between the nurse and the client, ultimately improving client outcomes.
A. Judgment implies forming opinions or making decisions about clients, which can negatively affect the therapeutic relationship. Instead, nurses should aim to communicate with empathy, understanding, and without judgment, to establish trust and facilitate effective communication.
B. Ambiguity refers to being unclear or having multiple interpretations. In communication with clients, clarity is crucial to ensure that information is conveyed accurately and effectively. Ambiguity can lead to misunderstandings or confusion, which may compromise client outcomes.
D. Indirect communication involves conveying messages in a roundabout or unclear manner, which can lead to misunderstandings or misinterpretations. In healthcare settings, direct and clear communication is essential to ensure that information is understood correctly and that clients can make informed decisions about their care.
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Related Questions
Correct Answer is A
Explanation
The ordinance is a primary prevention measure implemented at the community level. Primary prevention aims to prevent the occurrence of a disease or injury. The ordinance prohibiting the sale of tobacco to anyone under 18 years of age fits this definition.
B. This suggests that the ordinance is a primary prevention measure applied at the individual level. However, the ordinance itself is a policy implemented at the community level, targeting the population as a whole rather than individual actions.
C. This suggests that the ordinance is a secondary prevention measure applied at the individual level. Secondary prevention typically involves early detection and treatment of disease or injury.
D. This suggests that the ordinance is a secondary prevention measure implemented at the community level. Secondary prevention typically involves early detection and treatment of disease or injury.
Correct Answer is C
Explanation
C. Compassion is an essential quality that nurses should demonstrate when communicating with clients. It involves showing empathy, understanding, and sensitivity to the client's feelings, concerns, and needs. Compassionate communication can help build trust, rapport, and a therapeutic relationship between the nurse and the client, ultimately improving client outcomes.
A. Judgment implies forming opinions or making decisions about clients, which can negatively affect the therapeutic relationship. Instead, nurses should aim to communicate with empathy, understanding, and without judgment, to establish trust and facilitate effective communication.
B. Ambiguity refers to being unclear or having multiple interpretations. In communication with clients, clarity is crucial to ensure that information is conveyed accurately and effectively. Ambiguity can lead to misunderstandings or confusion, which may compromise client outcomes.
D. Indirect communication involves conveying messages in a roundabout or unclear manner, which can lead to misunderstandings or misinterpretations. In healthcare settings, direct and clear communication is essential to ensure that information is understood correctly and that clients can make informed decisions about their care.
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