A patient reports to the nurse, "My doctor is not doing anything about my pain." Which response by the nurse is assertive and expresses warmth?
"What you really mean is you do not like your doctor."
"You seem frustrated with your doctor."
"If I were you, I would see a different doctor."
"It is wrong for you to blame your doctor."
The Correct Answer is B
A. This response dismisses the patient’s feelings and interprets their statement in a negative way.
B. This response acknowledges the patient’s feelings and shows empathy, which is a warm and assertive way to address their concerns.
C. Suggesting that the patient see a different doctor is premature and does not address the patient’s current feelings.
D. Telling the patient it is wrong to blame the doctor is judgmental and dismissive of their feelings.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Prolonged eye contact can be perceived as disrespectful in some Native American cultures, but it is important to assess individual comfort levels rather than making assumptions.
B. It is important to assess the client’s comfort with eye contact as preferences can vary across cultures. This approach is respectful and culturally sensitive.
C. Sitting next to the patient without addressing eye contact does not appropriately consider the client’s cultural preferences or communication style.
D. While eye contact can show respect, in Native American culture, it is often avoided, so it’s essential to assess the client's comfort with eye contact rather than imposing one’s own norms.
Correct Answer is A
Explanation
A. Asking the patient to describe what happened provides an opportunity for them to express their concerns and opens a dialogue for finding a solution.
B. Assuming the patient will sleep better tonight without addressing current issues dismisses their concerns.
C. Generalizing about hospital conditions is dismissive and does not address the patient’s specific issue.
D. Focusing on possible causes without understanding the patient’s experience may come across as accusatory or dismissive.
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