The nurse manager teaches a group of graduate nurses how to respond to angry colleagues effectively. Which statement, if made by a graduate nurse, indicates a need for further instruction? Select all that apply

"I should always be silent when colleagues are angry."

"Anger may be caused by frustration or fear of loss of control."

"I am always supposed to feel uncomfortable when dealing with an angry colleague."

"It is important to consider your colleague's point of view."

Answer and Explanation

Correct Answer : A,C

A. Being silent is not always the best approach; effective communication involves active listening and constructive responses.

B. Understanding that anger can stem from frustration or fear helps in addressing the underlying issues.

C. While feeling uncomfortable is common, the goal is to manage the situation professionally, not to accept discomfort as a constant.

D. Considering a colleague’s point of view is important for effective conflict resolution and communication.

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Correct Answer is B

Explanation

A. Claiming to be the only one who understands the patient blurs professional boundaries and fosters dependency.

B. Appropriate self-disclosure is brief, relevant, and used only to help the patient, maintaining professional boundaries.

C. Keeping secrets with or for a patient is not a part of professional boundaries and can lead to ethical issues.

D. Discussing intimate or personal values can breach professional boundaries and is not appropriate self-disclosure.

A. Generation Z (born 1992 to present) B. Baby Boomers (born 1945 to 1964) C. Generation X (born 1965 to 1976) D. Generation Y (born 1977 to 1991)

Correct Answer is B

Explanation

A. Generation Z is the newest generation entering the workforce, known for their technological savviness but not characterized by idealism and workaholism.

B. Baby Boomers are known for their idealism and workaholism, and they play a significant role in consensus building and mentoring in the workplace.

C. Generation X is known for independence and skepticism, not primarily for idealism or workaholism.

D. Generation Y (Millennials) is characterized by technology use and a desire for work-life balance, not idealism and workaholism.

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The nurse manager teaches a group of graduate nurses how to respond to angry colleagues effectively. Which statement, if made by a graduate nurse, indicates a need for further instruction? Select all that apply

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

According to the recommended video clip by the NCSBN, appropriate self-disclosure is a part of maintaining professional boundaries. Appropriate self-disclosure includes the following:

Correct Answer is B

Explanation

According to Riley, which of the following best describes the generation comprising of 55% of Western society's workforce, characterized by idealism, workaholism, whose strength can be assisting with consensus building and mentoring?

Correct Answer is B

Explanation

A new blood glucose bedside monitoring system is introduced at a staff meeting. A nurse who has previously used this system remembers that the meter would show error messages frequently. Which statement by the nurse demonstrates assertiveness?

Which three technique(s) should be AVOIDED when the nurse questions patients? (Select all that apply.)

A nurse is concerned about making the transition to nursing practice. It is most appropriate for the graduate nurse to take which action?

The patient asks the nurse to explain why computers are needed in healthcare. Which response by the nurse is best?

The nurse is taking a spiritual history from a patient with a terminal illness. Using the FICA tool, which question(s), if asked by the nurse, would be appropriate?

Which of the following is a common American value that interferes with the nurse’s recognition and appreciation of healthcare beliefs and behaviors of diverse cultures?

Which of the following steps should the nurse take before breaking bad news to a patient and/or their family? Select all that apply.