After discussing treatment options with the provider, the patient states to the medical assistant that they have additional concerns before proceeding. Which of following actions should the assistant take?
Reschedule the patient for another appointment.
Remind the patient the procedure is already scheduled.
Relay the information to the provider.
Ask another medical assistant to speak to the patient.
The Correct Answer is C
A. Reschedule the patient for another appointment. Rescheduling might not be necessary if the patient’s concerns can be addressed in the current appointment.
B. Remind the patient the procedure is already scheduled. Reminding the patient about the scheduled procedure without addressing their concerns can come off as dismissive.
C. Relay the information to the provider. The medical assistant should communicate the patient’s additional concerns to the provider so they can be addressed before proceeding with the treatment.
D. Ask another medical assistant to speak to the patient. The medical assistant who is currently interacting with the patient should address the concerns or relay them to the provider, rather than passing the responsibility to another assistant.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. Label the tube after collection, including the date and time of collection: Labels should be applied to the tube immediately after the sample is collected to ensure accuracy and prevent mix-ups. Including the date and time helps with tracking and documentation.
B. Label the tube after collection, including the provider's name: While it is important to include identifying information, the primary focus should be on the date and time of collection to ensure the sample's accuracy.
C. Label the tube prior to collection, including the date and time of collection: Labels should be applied after the collection to avoid potential errors and ensure the correct sample is labeled.
D. Label the tube prior to collection, including the provider's name: Labeling prior to collection may lead to mistakes if the wrong sample is placed in the labeled tube. The correct practice is to label after collection.
Correct Answer is B
Explanation
A. American National Standards Institute (ANSI): ANSI is involved in developing and promoting standards but does not specifically focus on hazardous chemical disposal.
B. Occupational Safety and Health Administration (OSHA): OSHA provides guidelines and regulations for workplace safety, including the proper disposal of hazardous chemicals.
C. Centers for Medicare and Medicaid Services (CMS): CMS oversees healthcare quality and insurance but does not provide guidelines for hazardous chemical disposal.
D. Centers for Disease Control and Prevention (CDC): The CDC focuses on public health and disease prevention but does not provide specific guidelines for hazardous chemical disposal.
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