Assume that a patient has never accessed their patient portal and has requested hard copies of their information. How should this situation be resolved with the intent of getting the patient to use their patient portal?
Suggest an in-person meeting with the patient to show them how to best use the platform.
Inform the patient that they should use their patient portal instead
Request that their primary care physician show them how to use the platform for their next visit.
Use the portal on their behalf transfer the documents.
The Correct Answer is A
A. Suggest an in-person meeting with the patient to show them how to best use the platform. – This option is proactive and personal, allowing the patient to learn about the portal hands-on and encouraging future use.
B. Inform the patient that they should use their patient portal instead. – While this suggests using the portal, it does not provide any support or guidance, which may frustrate the patient.
C. Request that their primary care physician show them how to use the platform for their next visit. – This could delay the learning process and does not offer immediate assistance.
D. Use the portal on their behalf to transfer the documents. – This does not encourage the patient to use the portal themselves and may create dependency on staff assistance.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. Cochrane Database of Systematic Reviews – The Cochrane Database specializes in systematic reviews and meta-analyses, making it the best source for high-quality evidence on healthcare interventions.
B. PubMed – While PubMed provides access to a broad range of medical research, it doesn’t exclusively focus on systematic reviews and meta-analyses.
C. Google Scholar – Google Scholar is a broad search engine that includes a wide range of academic sources but lacks a specific focus on systematic reviews and meta-analyses.
D. Medline – Medline provides access to a wide range of medical literature but, like PubMed, it is not focused on systematic reviews and meta-analyses.
Correct Answer is A
Explanation
A. Laboratory-information system. – This system manages all laboratory data, including pathology results, and can provide time-specific results for the patient’s visit.
B. Patient acuity/staff scheduling. – This system focuses on managing staff assignments and patient care levels but does not provide laboratory result details.
C. Radiology-information system. – This system manages imaging and radiology data but is not relevant for pathology results.
D. Results-reporting. – While this system reports results, it may not have the specific time-related context needed to link the results directly to the patient’s visit.
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