The nurses at Western View Hospital were asked to provide feedback regarding a new computerized order entry system that the hospital would like to implement Before allowing the system to go fully live, the nurses de a test run to check how it will perform. The nurses state that the computerized order entry system requires too many clicks to get to the correct screen and the screens are difficult on the eyes.
Which type of testing should Western View Hospital perform to identify these challenges?
Security testing
System testing
Load testing
Usability testing
The Correct Answer is D
A. Security testing – Security testing assesses protection mechanisms but does not address user interface or usability issues.
B. System testing – System testing evaluates overall functionality but does not specifically focus on user experience or ease of navigation.
C. Load testing – Load testing assesses system performance under high traffic, which is unrelated to interface usability.
D. Usability testing – Usability testing identifies issues related to ease of use, navigation, and visual ergonomics, making it the ideal test to address challenges like too many clicks and difficult-to-read screens.
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Related Questions
Correct Answer is D
Explanation
A. The hospital should program the computers to require two-factor authentication when logging in to the protected health information system. – Two-factor authentication strengthens security by requiring an additional form of verification. However, it doesn't directly prevent the issue of leaving accounts logged in or saving passwords.
B. The hospital should install anti-virus software on all the computers. – Anti-virus software protects against malware but does not address issues related to account security or auto-login risks.
C. The hospital should program the computers to automatically log each employee in and out of the protected health information system. – Automatically logging users in and out sounds efficient but could create privacy issues if left unattended.
D. The hospital should remove the option to allow employees to save their login credentials on all the computers. – Disabling the option to save login credentials would prevent the next user from accessing a previous user’s account, directly addressing the issue of unintended access when one user leaves a station.
Correct Answer is A
Explanation
A. The clinic should require all employees to change their passwords frequently. –Regular password changes are essential to maintaining security and preventing unauthorized access, especially in healthcare where sensitive data is at risk.
B. The clinic should provide employees with privacy screens since their passwords never change. – Privacy screens are useful for data protection but do not address the issue of static passwords, which remain a security vulnerability.
C. The clinic should require all employees to run an anti-virus scan before accessing the records system. – Anti-virus scans help protect against malware, but they do not address password security.
D. The clinic should require automated sign-offs to occur after a short period of inactivity. – Automated sign-offs help with security but are unrelated to the problem of passwords that are not periodically changed.
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