The client tells the nurse, "My biggest problem right now is trying to deal with a divorce. I didn't want a divorce and I still don't. But it is happening anyway!" Which of the following responses by the nurse will convey empathy?
"Can you tell me about it?"
"Sounds like it has been a difficult time."
"I'm so sorry. No wonder you're upset."
"You must be devastated."
The Correct Answer is B
A. “Can you tell me about it?” encourages discussion but does not directly reflect empathy for the client’s feelings.
B. “Sounds like it has been a difficult time” is correct because it acknowledges the client’s struggle and validates feelings, showing empathy without judgment or assumption.
C. “I’m so sorry. No wonder you’re upset.” expresses sympathy rather than empathy and shifts focus slightly to the nurse’s feelings.
D. “You must be devastated.” assumes and labels the client’s feelings rather than letting the client describe their own emotions.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is ["D","E"]
Explanation
A. “I don’t think your mother will appreciate that behavior.” is judgmental and nontherapeutic.
B. “Let’s talk about something else.” changes the subject and blocks communication.
C. “That sounds like a great idea.” gives approval, which may make the client feel pressured to continue seeking praise.
D. “Tell me more about your discharge plans.” is correct because it encourages elaboration and focuses on the client’s needs.
E. “What might you do the next time you’re feeling angry?” is correct because it promotes problem-solving and self-reflection.
F. “Don’t worry; everybody has a bad day occasionally.” offers false reassurance and minimizes the client’s feelings.
Correct Answer is ["A","C","E"]
Explanation
A. Personal growth is a key goal, helping clients build skills and confidence.
B. Improved physical health may be beneficial but is not a primary focus of psychiatric rehabilitation.
C. Recovery from mental illness—achieving optimal functioning and quality of life—is central to rehabilitation.
D. The goal is to increase, not decrease, independence.
E. Decreased hospital admissions is an important outcome of effective psychiatric rehabilitation.
F. Intermittent treatment is not a goal; continuous, coordinated care is emphasized.
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