What should be the first step for a nurse when communicating with an angry patient?

Actively listen.

Offer positive comments.

Identify emotions.

Explore options.

Answer and Explanation

The Correct Answer is A

Choice A rationale
Active listening is the first step when communicating with an angry patient. It involves giving the patient full attention, understanding their concerns, and showing empathy. This can help to de-escalate the situation and make the patient feel heard and understood.
Choice B rationale
Offering positive comments can be helpful, but it’s not the first step in communicating with an angry patient. It’s important to first understand the patient’s concerns and feelings through active listening before offering any comments.
Choice C rationale
Identifying emotions is an important part of communicating with an angry patient, but it comes after active listening. Once the patient’s concerns and feelings have been understood through active listening, the nurse can then identify and acknowledge the patient’s emotions.
Choice D rationale
Exploring options is a later step in communicating with an angry patient. After active listening and identifying emotions, the nurse can work with the patient to explore options and find solutions.

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Correct Answer is C

Explanation

Choice A rationale
While it’s important to understand the circumstances leading to the assault, this statement does not require immediate attention from the nurse. It’s more related to the incident itself rather than the patient’s current condition.
Choice B rationale
Expressing hatred towards others can be a sign of emotional distress, but it does not require immediate medical attention.
Choice C rationale
Tingling in the fingers can be a sign of reduced blood circulation, which could be a result of the restraints. This requires immediate attention to prevent further complications.
Choice D rationale
While it’s important to address legal threats, this statement does not require immediate medical attention.

A. Nausea B. Dizziness C. Fatigue D. Headache

Correct Answer is ["A","B","C","D"]

Explanation

Choice A rationale

Nausea is a common symptom that can occur due to various conditions and can be a side effect of certain medications.

Choice B rationale

Dizziness can be a symptom of various conditions, including adverse reactions to certain medications.

Choice C rationale

Fatigue is a common symptom that can occur due to various conditions and can be a side effect of certain medications.

Choice D rationale

Headache is a common symptom that can occur due to various conditions and can be a side effect of certain medications.

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What should be the first step for a nurse when communicating with an angry patient?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

An adult patient assaulted another patient and was subsequently restrained. One hour later, which statement by the restrained patient requires the nurse’s immediate attention?

Correct Answer is C

Explanation

Correct Answer is ["A","B","C","D"]

Explanation

Choice A rationale

Choice B rationale

Choice C rationale

Choice D rationale

A patient returned from a procedure after receiving general anesthesia and is aggressive and confused. The nurse knows that the patient is experiencing:

Prozac 30mg PO is ordered for a client. Prozac is available in 10mg tablets. How many tablets will you administer?

A patient is pacing the hall near the nurse’s station, swearing loudly. What would be an appropriate initial intervention for the nurse?

Which medication side effect is irreversible if not detected early?

What are the goals of therapeutic communication?

The nurse is using the Global Assessment of Function to assess her patient. Which is a ‘favorable’ range of functioning?

A client reports to the nurse that her elderly mother has become increasingly angry and responds inappropriately to conversations within the past few months. She notes that her mother does not respond when the mother’s back is turned. What is the best intervention for the nurse?