Which of the following actions should a phlebotomist identify as an acceptable HIPAA practice?
Leaving a patient's record on a countertop while assisting other patients
Discarding patient contact information in the trash
Sharing passwords with a new coworker who has a stat laboratory value to report
Discussing patient information with an assisting coworker
The Correct Answer is D
Choice A reason:
Leaving a patient's record on a countertop while assisting other patients is not an acceptable HIPAA practice. Patient records contain sensitive information and should be kept secure at all times to maintain confidentiality. Leaving them in a place where unauthorized individuals could potentially access them violates HIPAA regulations.
Choice B reason:
Discarding patient contact information in the trash is a violation of HIPAA rules. Any documents containing patient information must be disposed of through secure methods, such as shredding, to ensure that the information cannot be retrieved or used improperly.
Choice C reason:
Sharing passwords with anyone, including coworkers, is against HIPAA guidelines and general security best practices. Each staff member should have a unique login credential to ensure that access can be tracked and that each person is accountable for their actions within the system.
Choice D reason:
Discussing patient information with an assisting coworker is acceptable under HIPAA, provided that the coworker has a legitimate need to know the information for treatment, payment, or healthcare operations purposes. This type of sharing is necessary for collaborative care and is permitted as long as it is done in a manner that protects the patient's privacy.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
Choice A Reason:
A quiet and professional tone of voice is essential for a phlebotomy technician when introducing themselves to a patient. This tone conveys respect and maintains a calm environment, which is particularly important in healthcare settings where patients may be anxious or fearful about medical procedures. A professional demeanor helps to establish trust and reassures the patient that they are in capable hands.
Choice B Reason:
A loud and authoritative tone is not appropriate when introducing oneself to a patient. It can be intimidating and may increase the patient's anxiety. The goal is to make the patient feel comfortable and safe, not overpowered or coerced.
Choice C Reason:
Being assertive and humorous can sometimes help to lighten the mood and make the patient feel more at ease. However, humor must be used judiciously as it may not be well-received by all patients, especially in a medical setting where they might be experiencing stress or discomfort.
Choice D Reason:
A commanding and confident tone may convey confidence, but it can also come across as overbearing. While confidence is important, it should not overshadow the need for empathy and understanding of the patient's feelings and comfort.
Correct Answer is C
Explanation
Choice A Reason:
A multipart requisition involves multiple copies of a paper form, which can be prone to errors due to manual entry, misplacement, or illegible handwriting. While it provides physical copies for various departments, it is not the most accurate method compared to digital solutions.
Choice B Reason:
A manual requisition is similar to a multipart requisition but typically consists of a single form. It carries the same risks of human error and does not offer the benefits of automated tracking and data entry that come with electronic systems.
Choice C Reason:
An automated requisition is considered the most accurate method for receiving orders for specimen collection. It reduces the risk of human error associated with manual data entry and allows for better tracking and integration with laboratory information systems. Automated systems can also provide immediate feedback if there is an issue with the order, such as a missing patient identifier or a test code.
Choice D Reason:
A verbal requisition is the least reliable method as it depends on the memory and communication skills of the individuals involved. It lacks the documentation and verification steps present in written or automated methods, making it susceptible to misunderstandings and errors.
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