A phlebotomist has entered incorrect information in a patient's paper chart after a venipuncture procedure. Which of the following actions should the phlebotomist take to correct the error?
Notify the provider about the error.
Ask an administrator to erase the error and input the correct information.
Strike a line through the error and initial.
Erase the error and enter the correct information.
The Correct Answer is C
Choice A Reason:
Notifying the provider about the error is an important step, but it does not correct the error in the patient's chart. Communication with the provider ensures that they are aware of the mistake and can make informed decisions regarding patient care. However, the physical correction of the documentation is also necessary to maintain accurate medical records.
Choice B Reason:
Asking an administrator to erase the error is not a recommended practice. Erasing or using correction fluid can make the chart appear tampered with, which can have legal implications. It is essential that the original entry remains visible to preserve the integrity of the medical record.
Choice C Reason:
Striking a line through the error and initialing is the correct method for correcting a written error in a patient's chart¹². This approach allows the original entry to remain legible, which is crucial for legal and clinical reasons. It also shows that the correction was made by an authorized individual, as the initials indicate who made the change.
Choice D Reason:
Erasing the error and entering the correct information is not an acceptable practice for the same reasons as choice B. It is important not to remove or conceal the original entry, as this could be considered falsifying medical records.
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Related Questions
Correct Answer is C
Explanation
Choice A reason:
A patient's room number is not a unique identifier as it is subject to change. Patients may be moved to different rooms during their hospital stay, and room numbers are not specific to individuals.
Choice B reason:
A patient's bed label is also not a unique identifier. Like room numbers, bed labels can change if patients are moved within the hospital for various reasons, such as changes in their medical condition or room availability.
Choice C reason:
The patient's inpatient chart demographic information is the correct unique identifier to use. This typically includes the patient's name, date of birth, and a unique medical record number assigned by the healthcare facility. These details are specific to the individual and do not change, making them reliable for patient identification.
Choice D reason:
A patient's verbal confirmation alone is not sufficient as a unique identifier. While it is important to engage the patient in the identification process, verbal confirmation must be used in conjunction with other identifiers to ensure accuracy, as patients may be confused or unable to communicate effectively.
Correct Answer is A
Explanation
Choice A Reason:
Proper hand hygiene is one of the most effective measures to prevent the spread of infections within health care settings. By thoroughly cleaning hands, phlebotomists and other health care workers can significantly reduce the transmission of pathogens that can lead to health care-associated infections (HAIs). These infections are a major cause of morbidity and mortality among hospitalized patients and can be prevented by adhering to strict hand hygiene protocols.
Choice B Reason:
While hand hygiene is crucial for preventing contamination and infection, it does not directly increase the accuracy of laboratory results. The accuracy of laboratory results is more dependent on the proper collection, handling, and processing of specimens, as well as the precision of the testing equipment and methodologies used.
Choice C Reason:
Good hand hygiene can help decrease the rejection of laboratory specimens by preventing contamination. Contaminated specimens can lead to inaccurate results and may need to be recollected, which is inconvenient for the patient and can delay diagnosis and treatment. However, the primary outcome of proper hand hygiene is the prevention of HAIs, rather than the reduction of specimen rejection.
Choice D Reason:
Proper hand hygiene leads to a decrease, not an increase, in the potential sources of pathogens. By effectively removing germs from the hands, the risk of transmitting infectious agents is minimized. This is essential in a health care setting where patients may be vulnerable to infections due to weakened immune systems or open wounds.
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