Which of the following pieces of information is required on the CMS-1500 claim form?
The date the patient's illness ended
The patient's filing limits
The patient's previous account balance
The patient's insurance identification number
The Correct Answer is D
A. The date the patient's illness ended: The form does not require the end date of the patient’s illness, but the date of service and diagnosis are needed.
B. The patient's filing limits: Filing limits are set by the insurance carrier and are not required information on the CMS-1500 form.
C. The patient's previous account balance: The previous account balance is not required on the claim form; this form is for billing current services.
D. The patient's insurance identification number: The patient's insurance identification number is required to process the claim with the correct insurance provider.
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Related Questions
Correct Answer is C
Explanation
A. Chemistry: Chemistry typically involves tests related to chemical components of blood, such as electrolytes and enzymes, not hematological tests.
B. Serology: Serology involves the study of blood serum and its components, often related to immune responses and infections, not hematological tests.
C. Hematology: Hematology is the laboratory section responsible for performing tests related to blood components, including CBC (Complete Blood Count) and erythrocyte sedimentation rate (ESR).
D. Microbiology: Microbiology focuses on the study of microorganisms, including bacteria and viruses, not hematological tests.
Correct Answer is A
Explanation
A. Speak in a neutral tone: Using a neutral tone helps de-escalate the situation and shows that you are calm and professional, which can help soothe an angry patient.
B. Speak louder than the patient: Speaking louder can escalate the situation further and increase the patient’s frustration.
C. Disregard the patient's mood: Disregarding the patient’s mood can make them feel ignored and may worsen their anger.
D. Ask the patient to reschedule: Asking the patient to reschedule may be appropriate in some cases but does not address the immediate issue of handling their anger effectively.
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