A nurse is taking a telephone order from a radiologist for a client who needs an urgent chest x-ray.
Which of the following statements by the nurse is correct for verifying the order?
“I have an order for a chest x-ray for Mr. Jones in room 20.”.
“Please repeat the order for a chest x-ray for Mr. Jones in room 20.”.
“You want me to get a chest x-ray for Mr. Jones in room 20, right?.”.
“I read back the order for a chest x-ray for Mr. Jones in room 20.”.
The Correct Answer is D
“I read back the order for a chest x-ray for Mr. Jones in room 20.”.
This is the best way to verify a telephone order from a radiologist, as it ensures that the nurse has accurately transcribed the order and that the radiologist has confirmed it.
Reading back the order also allows the nurse to clarify any doubts or questions about the order, such as the urgency, the reason, or the patient’s condition.
Choice A is wrong because it does not verify the order, but simply repeats it.
The nurse should not assume that the order is correct without confirmation from the radiologist.
Choice B is wrong because it asks the radiologist to repeat the order, which is inefficient and may cause confusion or errors.
The nurse should repeat the order to the radiologist, not the other way around.
Choice C is wrong because it uses a closed-ended question that can be answered with a yes or no, which may not reflect the radiologist’s true intention or understanding of the order.
The nurse should use an open-ended statement that requires the radiologist to acknowledge or correct the order.
According to federal regulations and accreditation standards, verbal and telephone orders should be authenticated by the prescriber within a specified time frame, usually 24 hours. Some states may have different or more stringent requirements, so nurses should be familiar with their state laws and regulations. Verbal and telephone orders should also be documented and signed by two nurses or one nurse and one enrolled endorsed nurse for verification and administration.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
It reduces duplication of documentation among caregivers.
This is an advantage of using an EHR system because it allows different healthcare providers to access and update the same record, avoiding unnecessary repetition and inconsistency.An EHR system also improves the quality and safety of care by providing clinical decision support, reducing medication errors, and facilitating communication among caregivers.
Choice A is wrong because it is not the only advantage of using an EHR system.While it is true that an EHR system eliminates errors due to illegible handwriting, it may also introduce new types of errors such as data entry mistakes, system failures, or unauthorized access.
Choice B is wrong because it is not an advantage of using an EHR system.
In fact, it may be a disadvantage because it poses a risk to the confidentiality and security of the clients’ records.An EHR system should have built-in safeguards to protect the privacy and integrity of the data, such as encryption, passwords, and audit trails.
Choice D is wrong because it is not an advantage of using an EHR system.It is a requirement of any health record system, whether electronic or paper-based, to comply with the ethical and legal standards of confidentiality.
An EHR system does not provide any additional safeguards that are not already present in a paper-based system.
Normal ranges for vital signs are as follows:.
• Temperature: 36.5°C to 37.5°C (97.7°F to 99.5°F).
• Pulse: 60 to 100 beats per minute.
• Respirations: 12 to 20 breaths per minute.
• Blood pressure: less than 120/80 mm Hg.
Correct Answer is ["A","D"]
Explanation
The nurse should include factual information about what happened and notify the risk management department.These actions are part of the steps of reporting medication errorsand the good practice guide on recording, coding, reporting and assessment of medication errors.
Choice B is wrong because the nurse should not state opinions about who was responsible for the error.
This could be seen as biased, unprofessional or accusatory.
The nurse should focus on the facts and the causes of the error, not on blaming individuals.
Choice C is wrong because the nurse should not file the report in the client’s medical record.
This could violate the client’s privacy and confidentiality.
The report should be filed in a separate system that is accessible only to authorized personnel.
Choice E is wrong because the nurse should not discuss possible solutions to prevent future errors.
This could be premature, unrealistic or inappropriate.
The nurse should leave this task to the investigation team or the risk management department, who will analyse the incident and make recommendations based on evidence and best practice.
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